Windows Essentials 2012 won't install on fresh Windows 7 install.

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  1. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Windows Essentials 2012 won't install on fresh Windows 7 install.


    I swapped out the HDD on my wife's laptop with a new SSD, and did a fresh install of Windows 7.

    My wife liked the live mail, and the photo viewer, and had the 2009 version on the old system, I think.

    Anyway......you can only install the new Windows Essentials 2012, or it's individual components....or so I thought.

    I tried doing that, and first it hung on the "install", until I got fed up and cancelled. A couple more attempts, and it said it couldn't install mail, movie maker and photo viewer. I tried the offline installer, tried finding an older version....with no luck.

    It would keep installing OneDrive though, if I tried to install the entire suite.

    One thing I found out is, that if there are any components/program files from previous versions, it won't install, or so I read. If I go to C:\Program files, and/or C:\Program files(x86), there are folders for Live essentials components. Obviously it came with the fresh Windows 7. I'm pretty sure that is the reason, but if I simply try to right click and delete those folders, it tells me I need permission from TrustedInstaller to make changes to the folders.

    It's ridiculous.

    Any help/feedback GREATLY appreciated.

    Thanks in advance!
      My Computer


  2. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Acill,
    If you still have the old HDD, put it back in, make an image and transfer that to the SSD.
    (most around here use Macrium/Aomei)

    Roy
      My Computer


  3. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    torchwood said:
    Hi Acill,
    If you still have the old HDD, put it back in, make an image and transfer that to the SSD.
    (most around here use Macrium/Aomei)

    Roy
    Do you mean just an image of the windows live essentials, that she was using? I'm not doing an image of the entire drive, as that machine was having issues that I'd yet to figure out, and since an SSD is always a good move on a laptop, we decided to start fresh, and get rid of all the ASUS bloatware in the process. :) It was very slow, freezing, occasional BSOD......even came here, and got help, and never did resolve it. This "fresh start" appears to have solved it....so far. :)

    That said, all I really need to do is get rid of the program files from the windows essential, that is already part of my windows 7 that I just installed, and it sounds like it will install Windows Essentials 2012.
      My Computer


  4. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    The problem is trying to remove the existing windows live mail and photo viewer folders, from my C drive. It won't let me.

    I followed these instructions, to the letter
    Windows 7 - How to Delete Files Protected by TrustedInstaller

    and then upon trying to delete the files, it said I needed administrator privileges. WTF.

    Even though I have changed permissions to allow full access I still get an error that I need permission from myself. Which is ridiculous because I am myself.

    There HAS to be a way to delete the old program files. This is ridiculous!
      My Computer


  5. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Hi Acill,
    read this ALL should get rid of it
    How to Uninstall Windows Live Mail.

    Now about the image re-install i actually meant the complete system.

    BSOD and freeze, according to your last posts about the camera, the last speccy report showed the 2010 driver not the DriverMax 2011 you found, its possible that asus have a newer one check there first.

    Roy
      My Computer


  6. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    torchwood said:
    Hi Acill,
    read this ALL should get rid of it
    How to Uninstall Windows Live Mail.

    Now about the image re-install i actually meant the complete system.

    BSOD and freeze, according to your last posts about the camera, the last speccy report showed the 2010 driver not the DriverMax 2011 you found, its possible that asus have a newer one check there first.

    Roy
    Thank you for the reply. :)

    I'm not going to reinstall the old HDD....on top of the occasional BSOD, it was just very slow, and with that, and the freezing, it wasn't worth the aggravation anymore. We disabled the driver for the camera, and it didn't change anything. It performs so much better with the SSD anyway.

    As far as the Windows Essentials issue.....I don't have an installer/uninstaller....anywhere. It seems hopeless, but that's Microsoft for you, I guess.
      My Computer


  7. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #7

    Have you had a look in Control Panel, then Programs & Features to see if Windows Essentials 2012 is showing there, if it is you should be able to Right Click on it & select Uninstall/change & select that & follow through.

    That last time I installed Windows Essentials 2012, which was some years ago, it took ages to install, so be sure to give it plenty of time to download & install.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Just a note worthy note.

    https://support.microsoft.com/en-us/...ows-essentials


    Windows Essentials 2012 suite will reach end of support on January 10, 2017
    
      My Computer


  9. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Ranger4 said:
    Have you had a look in Control Panel, then Programs & Features to see if Windows Essentials 2012 is showing there, if it is you should be able to Right Click on it & select Uninstall/change & select that & follow through.

    That last time I installed Windows Essentials 2012, which was some years ago, it took ages to install, so be sure to give it plenty of time to download & install.
    It's not there. :)
      My Computer


  10. Posts : 85
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Layback Bear said:
    Just a note worthy note.

    https://support.microsoft.com/en-us/...ows-essentials


    Windows Essentials 2012 suite will reach end of support on January 10, 2017
    
    Yeah.....might just end up using Thunderbird, unless she wants to waste money on Office Home and Business, just to get Outlook.
      My Computer


 
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