Windows 7 issues after downgrade from Windows 8

lionmoth · 24 Sep 2016

Hello

I recently downgraded from Windows 8. I installed Windows 7 successfully, albeit a few errors coming up, but I dont quite remember what they said. Anyhow, the OS seemed to work fine until I started downloading stuff on it. Nothing with viruses, just stuff like Google Chrome and Skype.

Even after cleaning the tower, however, my PC still blue screened after startup, and sometimes it is unresponsive. It has even glitched once to the point where I had to restart the PC manually.

Please help! This is a new OS and Im not sure what to do.

MoxieMomma · 24 Sep 2016

Hi:

AFAIK, It's not routinely possible to downgrade from 8/8.1 to 7 on a home PC without a proper, "genuine" copy of Win7.
(A notable exception would be an Enterprise system that was purchased with downgrade rights.)

I'm sure additional information will be needed, but, for starters...

It would help to know more about the system and where/how you obtained your Win7 license.
And:
Was Windows 8 properly activated?
Was Windows 7 properly activated?

Thanks,
MM

lionmoth · 24 Sep 2016

The Windows 7 was obtained off of Amazon, brand new. I installed it with a genuine disc of Windows 7
Windows 8 was not activated, but Windows 7 was. I got a notification saying it wasn't, but I am CERTAIN the code I put in was unused, and it didn't tell me this until many days after I already activated it.

MoxieMomma · 24 Sep 2016

Hi:

Alas, having purchased from Amazon, "brand new", and there having been a delay before getting a "not genuine" message are not a guarantee of authenticity.
The crooks are pretty good these days at selling cracked/illegal products and making them look real.

You may have been the victim of a scam.
So, for starters, I suggest that you first please follow the steps here:

Windows Genuine and Activation Issue Posting Instructions

Then, please post the resulting log in your next reply.
We'll go from there.

Thanks,

MM

lionmoth · 24 Sep 2016

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GCG8Y-V9FKY-K34BC
Windows Product Key Hash: D9YJXvk0uN4dugqDqvHa0GlTDFw=
Windows Product ID: 00359-OEM-9822257-50998
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {66B73A81-CC8E-45AD-B9C4-F2FF5E6B046D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{66B73A81-CC8E-45AD-B9C4-F2FF5E6B046D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K34BC</PKey><PID>00359-OEM-9822257-50998</PID><PIDType>8</PIDType><SID>S-1-5-21-2472963228-3932098617-2418834344</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP45C-DS3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6a</Version><SMBIOSVersion major="2" minor="4"/><Date>20090903000000.000000+000</Date></BIOS><HWID>26143907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-222-550998-02-1033-7601.0000-2632016
Installation ID: 016771806675595332680140040665370222650206948106643281
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: K34BC
License Status: Initial grace period
Time remaining: 36120 minute(s) (25 day(s))
Remaining Windows rearm count: 3
Trusted time: 9/24/2016 8:31:23 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GEm+VxIDDVGvOS/hDTiX5iyjOnKprBaKs+kySLRTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			_ASUS_		GBTUACPI
  FACP			_ASUS_		GBTUACPI
  HPET			_ASUS_		GBTUACPI
  MCFG			_ASUS_		GBTUACPI
  TAMG			GBT   		GBT   B0
  SLIC			_ASUS_		Notebook
  SSDT			PmRef		CpuPm

here you go
im hoping its a legit copy. otherwise, i wont be able to get another, as it costed a little over $100

torchwood · 25 Sep 2016

Hi LionMoth
The install is counterfiet, on more than one level.

the key was lifted from a W7 computer.
The installation discs includes an activation exploit to bypass WAT, and has now failed.
(*You would have had to change the Bios to install)

Your original W8 system would have self validated/activated, no user input required,
As you have performed a clean install, see*, its possible that you have wiped your Genuine W8 key, held in the Bios..
Try using Showkeyplus to retrieve it, i dont hold out a lot of hope.

Amazon is fine but NOT the marketplace.

Suggest you contact the seller and try and get your money back.

Roy