Internal Error: Failed to get path of 64-bit Program Files directory.


  1. Posts : 14
    Windows 7 Home Premium 64bit
       #1

    Internal Error: Failed to get path of 64-bit Program Files directory.


    I have been getting the above error on every 64-bit software I try to install, I also looked at the keys in the registry for CurrentVersion and there is nothing there, which worries me. Is there a way to fix this without reinstalling windows?
      My Computer


  2. Posts : 6,996
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Tom,
    from an elevated command mode run

    sfc /scannow

    Where EXACTLY did you look in the registry,
    i'll look at mine

    Roy
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    torchwood said:
    Hi Tom,
    from an elevated command mode run

    sfc /scannow

    Where EXACTLY did you look in the registry,
    i'll look at mine

    Roy
    I looked in the registry at
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    .

    I attached the output of 'sfc /scannow' in sfcout.txt

    Here is a screenshot of everything in the CurrentVersion folder:
    Attached Thumbnails Attached Thumbnails Internal Error: Failed to get path of 64-bit Program Files directory.-sc1.png  
    Internal Error: Failed to get path of 64-bit Program Files directory. Attached Files
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    This might help and it's easy to do.

    Press the Windows Key and the Pause Key. You should get this.


    Internal Error: Failed to get path of 64-bit Program Files directory.-windows-key-plus-pause-key.png
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Layback Bear said:
    This might help and it's easy to do.

    Press the Windows Key and the Pause Key. You should get this.


    Internal Error: Failed to get path of 64-bit Program Files directory.-windows-key-plus-pause-key.png
    Here is the screenshot:
    Attached Thumbnails Attached Thumbnails Internal Error: Failed to get path of 64-bit Program Files directory.-sc2.png  
      My Computer


  6. Posts : 6,996
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Tom,
    you definately seem lacking, here's mine
    W7 Home premium 64bit.

    Something has definately "removed" them, suggest you run
    Malwarebytes free, (uncheck trial- Enable RootKit in dashboard)

    Roy

    compressed zip file attached
    Attached Thumbnails Attached Thumbnails Internal Error: Failed to get path of 64-bit Program Files directory.-hklmsoft.png  
    Internal Error: Failed to get path of 64-bit Program Files directory. Attached Files
      My Computer


  7. Posts : 6,996
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Tom,
    the attached zip(previous post) can be used to update your registry.

    DO the scan first please.

    Roy
      My Computer


  8. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    torchwood said:
    Tom,
    the attached zip(previous post) can be used to update your registry.

    DO the scan first please.

    Roy
    Question: If I do this will it disable my MBAM trial and make me pay?

    Also, I have a very bad habit of shutting down by holding the power button in, I am trying to get over that habit. Could that have caused this?
      My Computer


  9. Posts : 6,996
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #9

    Hi Tom,

    no unchecking that option just means that you WONT get a nag in 30 days time saying buy me!!!

    Please DO NOT use the hard shutdown method, it can easily corrupt anything downloading/installing and
    Yes it could have caused this.

    To make life easier for shutting down,
    In your power option settings
    Power buttons and lid (expand)
    Lid closure action to shutdown

    Roy
    Attached Thumbnails Attached Thumbnails Internal Error: Failed to get path of 64-bit Program Files directory.-power.png  
      My Computer


 

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