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Windows 7: App crash

03 Jan 2017   #1
ca10c3sar

Windows 7 Ultimate x64
 
 
App crash

I got a app crash often, so i start look at task manager and realized that every time it crashes in "reserva nao paginada" "reserve not paginated" (i think its virtual memory), that value keep increasing with time, and when it goes higher than 91-92 (the highest value its stable) happens the crash.





In first photo, those two red lines are the clients who crashed. I also realized that it happens often when im using a lot of RAM or using many of those applications, but i always got free RAM disponible:




Those crash already happened when i was using low amount of RAm like 40%, but crashes more when using high values of RAM

I already updated all my drivers, incluse gpu drivers, did all windows update, nothing resolve my problem.

In the client folder, the log error says:

29: C:\Windows\syswow64\kernel32.dll(BaseThreadInitThunk+0x12) [0x756633CA]
30: C:\Windows\SysWOW64\ntdll.dll(RtlInitializeExceptionChain+0x63) [0x77219ED2]
31: C:\Windows\SysWOW64\ntdll.dll(RtlInitializeExceptionChain+0x36) [0x77219EA5]


So i searched about that ntdll.ll followed some tutorials who said to add those applications who are crashing in "DEP":



I did that reinitialized my pc, but when i tried open the client and login, it just crash instantly
So i set it back to default.

Actually my virtual memory are in "automatic", but i already tried change it to high values, not solved my problem, continued crashing.




Im using WIN 7 X64


There something i can do to stop that value from increasing? "reserve not paginated", because 100% of times it crashed, those value was high like 120~~


I also using one software called memory improve master, and marked it to do "free memory" every 2 min, but the app continues crashing


My System SpecsSystem Spec
.
03 Jan 2017   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forumca10c3sar.

Just a suggestion.

From you post.

Quote:
I also using one software called memory improve master
I suggestion removing this program. Windows 7 can manage the ram perfectly you you allow it to do so.

These are the setting I use and recommend. Some pictures to help.

App crash-virtual-memory-performance.png

App crash-msconfig-boot-advanced-options.png

I have had for 4 gigs to 32 gig of ram on Windows 7 and Windows 7 has never had a problem managing the ram.


Jack


My System SpecsSystem Spec
03 Jan 2017   #3
ca10c3sar

Windows 7 Ultimate x64
 
 

The problem is not the RAM, is the app crash
My System SpecsSystem Spec
.

03 Jan 2017   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The app can't crash if it's removed.

That is why I recommend removing (memory improve master).

Quote:
one software called memory improve master
It is not needed in Windows 7.
If the memory is set like the pictures I posted your ram usage should be proper.

The system is yours to fix, so you can do as you please.

I just posted recommendation of things I would do if I had to fix this problem.

Jack
My System SpecsSystem Spec
03 Jan 2017   #5
ca10c3sar

Windows 7 Ultimate x64
 
 

Omg
Why i would remove the app if i need use it, please forget memory improve master, thats not the point here...
My System SpecsSystem Spec
03 Jan 2017   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please explain what is the point other than memory management.
Your entire first post is about memory.


Jack
My System SpecsSystem Spec
04 Jan 2017   #7
ca10c3sar

Windows 7 Ultimate x64
 
 

I wanna know if theres something i can do to stop that value "reserve not paginated" from increasing, because when it goes higher than 91-92 the cliente crash, about memory, is bc that value goes higher fast when im using high amounts of ram
My System SpecsSystem Spec
04 Jan 2017   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well I'm some how I'm not getting through.
If you want to use that 3rd party memory program I have no other ideas.

Jack
My System SpecsSystem Spec
Reply

 App crash




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