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Windows 7: WinZip Pro, missing .chm file

08 Feb 2017   #1
TQWorld

Win 10
 
 
WinZip Pro, missing .chm file

Hi All,

It appears that the WinZip.chm helper file is no longer included in newer versions of WinZip. Is anyone aware if this file was replaced with a new file/new extension?

Any input is appreciated.


My System SpecsSystem Spec
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08 Feb 2017   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

I don't use WinZip myself, but maybe they did go to an alternate file.

What happens when you click "Help"? Does a help file open? If so, you're ok. If not, it might be looking for the .chm file, and obviously, it can't find it.
My System SpecsSystem Spec
09 Feb 2017   #3
TQWorld

Win 10
 
 

Thanks for the response. Yes, the Help menu does function. About 70% of the Help menu selections take you to their website, but there are a few application-based pop-up windows which open with some of these Help topics. I tried checking the WinZip website but unless you are a paying customer, you're pretty much stuck with their online FAQs and canned inquiries.
My System SpecsSystem Spec
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15 Feb 2017   #4
RoWin7

Win 7 Ultimate 64-bit
 
 

Would you consider switching to the free, open-source 7-Zip?
My System SpecsSystem Spec
15 Feb 2017   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

I second the move to 7-Zip. It's what I use, and it's great.
My System SpecsSystem Spec
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 WinZip Pro, missing .chm file




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