Open Office and LibreOffice won't install

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  1. Posts : 1,384
    Win 7 Ult 64-bit
       #1

    Open Office and LibreOffice won't install


    I posted this problem in the OpenOffice forum, but I see now it's really a Win 7 problem. I've installed maybe 50 programs, both 32-bit and 64-bit, on this new Win 7 computer, without problems. OO and LO refuse to install.

    I have "ownership" of every file in C:\Windows. I was advised to do these first 2 steps, but they don't work for me:

    I gave permission to SYSTEM to open Installer.
    C:\Users\<Username>\AppData\Local\Temp listed only my username, not SYSTEM. I gave my username permission.

    LibreOffice 5.0.0(32-bit) and 5.2.5 (64-bit) are still giving me 2203 errors. Open Office 4.1.3 gave me three 2203 errors while installing, only installed partially.

    I've used Open Office for years on XP, and if we can just solve that one, I'll skip LO.
      My Computer


  2. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #2

    First thing you should do is to re-install windows - the advice to take ownership of the system files is bad, bordering on stupid.

    Once you have a correctly installed Windows 7, all you should need to do, assuming that you have a version of the installer that is compatible with windows 7, is the right click the installer and select run as Administrator.
      My Computers


  3. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #3

    I have installed both OpenOffice and LibreOffice on every version of Windows since Win 2000 (even Win 8.x and Win 10) and have never needed to do anything special such as grant ownership or permissions.

    Are you installing while logged in as a user with or without Admin rights? If you can, always install software as a user with Admin rights.

    I agree with Barman58, sounds like you need to re-install Windows and start over, it shouldn't be necessary to jump thru hoops to install OO or LO.
      My Computer


  4. Posts : 1,384
    Win 7 Ult 64-bit
    Thread Starter
       #4

    Barman58 said:
    First thing you should do is to re-install windows - the advice to take ownership of the system files is bad, bordering on stupid.

    Once you have a correctly installed Windows 7, all you should need to do, assuming that you have a version of the installer that is compatible with windows 7, is the right click the installer and select run as Administrator.
    You're being rude. I'm the sole user and I run everything as Admin. Didn't help. I took ownership because Win told me I couldn't access the Installer. I'm a very experienced user, don't fiddle with files I don't have to. I'm not going through that song and dance every time I want to install new wallpapers or new fonts or ask CCleaner to clean the Temp folders.

    I don't have a CD anyway. The puter was built by a member of my computer club and I won it in the Feb monthly raffle. I'm planning to ask him for a disc.
    Last edited by RoWin7; 25 Feb 2017 at 16:27.
      My Computer


  5. Posts : 1,384
    Win 7 Ult 64-bit
    Thread Starter
       #5

    strollin said:
    I have installed both OpenOffice and LibreOffice on every version of Windows since Win 2000 (even Win 8.x and Win 10) and have never needed to do anything special such as grant ownership or permissions.

    Are you installing while logged in as a user with or without Admin rights? If you can, always install software as a user with Admin rights.

    I agree with Barman58, sounds like you need to re-install Windows and start over, it shouldn't be necessary to jump thru hoops to install OO or LO.

    I'm installing as Admin. I've also used OO on several Win versions. Win 7 has that UAC inherited from Vista (pardon the expression.)Only these 2 are problematic of all the programs I've installed.

    These are the error messages from the OO install, in the order I received them. .
    Attached Thumbnails Attached Thumbnails Open Office and LibreOffice won't install-first-2203.jpg   Open Office and LibreOffice won't install-second-2203.jpg   Open Office and LibreOffice won't install-third-2203.jpg  
      My Computer


  6. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #6

    RoWin7. Have a look at this Forum link which deals with a solution for this problem.

    How I Solved Error 2203
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi Rowin7,
    Dont know your specs, but intrigued why its running 32bit,
    Getting you a W7 SP1 disc is NOT a problem if you need one.

    run this tool, copy/paste the output, so i can get you the right 1

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Good Day RoWin7.

    Just my thoughts. Reason for them in this post is this. Many people around the world read our posts and because of that we don't want to give misleading information.

    I can't speak for Nigel but the impression I got from post #2 was intended for the masses that read our forum. I also agree that a Clean Install or Repair Install is needed.
    Windows 7 System files should be left alone.

    **Let it be known that I'm also one that has done dumb and sometimes stupid things with my systems. I do thinker a lot. It is one method of learning but a better method of learning is learning by others mistakes.**

    So my recommendation is a Clean Install and do not take ownership of Systems.
    With a Clean Install and proper activation along with needed Updates you should not have a problem installing your selected Office program.

    First thing you should do is to re-install windows - the advice to take ownership of the system files is bad, bordering on stupid.
    Jack
      My Computer


  9. Posts : 2,774
    Windows 7 Professional 64-bit
       #9

    Where did the OpenOffice and Libre Office EXE or ZIP installs come from? Some sources might not be sending those installs to you in the best of shape. Or, sometimes even the original sources suffer internet server-to-server hiccups. Although it rarely happens, I have had to let a source know their install EXE or ZIP was corrupt at the source, please remake.
      My Computer


  10. Posts : 1,384
    Win 7 Ult 64-bit
    Thread Starter
       #10

    torchwood said:
    Hi Rowin7,
    Dont know your specs, but intrigued why its running 32bit,
    Getting you a W7 SP1 disc is NOT a problem if you need one.

    run this tool, copy/paste the output, so i can get you the right 1

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
    I have not done anything stupid with this system, and I'm not going to reinstall a system that's less than a month old...if I had a disk.

    I'm running 64-bit, but it accepts programs of both types.

    The PCRenew group in my club also churns out dozens of refurbs to give to schools and charities, and I doubt they buy a new Win7disk at $149 for each computer. If you can get me a disk, that would be great.

    It's a perfectly legit license:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8B403570-7CE1-4716-9FDA-753C5E0E7C96}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B403570-7CE1-4716-9FDA-753C5E0E7C96}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3514852469-3404283315-88258209</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p6-2020t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20111005000000.000000+000</Date></BIOS><HWID>B6533A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7600.0000-2922016
    Installation ID: 005090110933289594610381638801627025632915013250598313
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 2C9T3
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2/25/2017 10:01:59 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAJJQwylqxJOl4jrBAWKXSpC5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      DBGP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC


    Do you need the contents of each Tab?

    As for installing OpenOffice, reinstalling the entire system for this is like using a shotgun to kill an ant. I can use Word, which I already own but have never used, or Wordpad. I use only very basic functions, about as much as you see in the above toolbar.
    Last edited by derekimo; 27 Feb 2017 at 00:50. Reason: Code Box
      My Computer


 
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