Open Office and LibreOffice won't install

RolandJS said:

Where did the OpenOffice and Libre Office EXE or ZIP installs come from? Some sources might not be sending those installs to you in the best of shape. Or, sometimes even the original sources suffer internet server-to-server hiccups. Although it rarely happens, I have had to let a source know their install EXE or ZIP was corrupt at the source, please remake.

I'm quoting myself again, because I'm wondering if the install EXEs are themselves corrupt.

HMMMMMMMMMMMMMM

Sorry to burst your bubble

But that reports showing your OS as non-genuine.
Cached Online Validation Code: N/A, hr = 0xc004f012,
and its been rearmed once allready
(note standard OEM installs only have 3 rearms)

DONT FLY OF on ONE.
(Bet you were a manager)

As its allegedly been refurbed, AND I MEAN ALLEGEDLY REFURBED,
(Refurbed models DO NOT show the initial OEM key which yours has).
Refurbished computers MUST have a specific COA sticker, and USE the associated key.

From what you stated earlier i suspect its showing non-genuine as PCRENEW used a generic ISO,
this causes issues like yours - showing as non-genuine.

Please run KB971033
Hopefully it will resolve the issue, UNLESS a new motherboard has been installed, then your out of luck.

I would suggest you go back to PCRENEW and tell them that they are issuing possibly/providing non-genuine computers
http://www.microsoft.com/en-us/refurbishedpcs
If they want to argue, im quite happy to back up the results


After you have installed the KB rerun the tool.


Roy

This might be of some interest. I found it online while I was laying back.

Seem like
(Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3) has been around for a while and used by others.

windows activation stating status not available and product ID not available

I never argue with torchwood; I learn from torchwood.

I will go back to laying back.

Jack

torchwood said:

HMMMMMMMMMMMMMM

Sorry to burst your bubble

But that reports showing your OS as non-genuine.
Cached Online Validation Code: N/A, hr = 0xc004f012,
and its been rearmed once allready
(note standard OEM installs only have 3 rearms)

DONT FLY OF on ONE.
(Bet you were a manager)

As its allegedly been refurbed, AND I MEAN ALLEGEDLY REFURBED,
(Refurbed models DO NOT show the initial OEM key which yours has).
Refurbished computers MUST have a specific COA sticker, and USE the associated key.

From what you stated earlier i suspect its showing non-genuine as PCRENEW used a generic ISO,
this causes issues like yours - showing as non-genuine.

Please run KB971033
Hopefully it will resolve the issue, UNLESS a new motherboard has been installed, then your out of luck.

I would suggest you go back to PCRENEW and tell them that they are issuing possibly/providing non-genuine computers
http://www.microsoft.com/en-us/refurbishedpcs
If they want to argue, im quite happy to back up the results


After you have installed the KB rerun the tool.


Roy

To RolandJS , I've gotten the programs from the Open Office website. Actually OO installed this morning, for no logical reason. I'm having a similar problem with InQuisit WebPlayer, which I need for some surveys I do. Is there a reason that 3 particular programs wouldn't load on such a computer? or is it totally unrelated?

I'm not a manager, just a semi-retired businesswoman, and not in any STEM field.
No bubble. I had no idea, and I don't understand all that code, but thanks. I'll email the guy. I didn't figure they buy a $149 Win disk for each computer they build, but most are given to charities and schools.

This is not the same as a commercial refurb I bought from MicroCenter. It's a subgroup of my computer club, they build from scratch, I guess starting with a case and mobo.

Should I just copy all the stuff I posted and your reply?

Layback Bear said:

This might be of some interest. I found it online while I was laying back.

Seem like
(Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3) has been around for a while and used by others.

windows activation stating status not available and product ID not available

I never argue with torchwood; I learn from torchwood.

I will go back to laying back.

Jack

You're a very laid-back bear, and a polar one at that... And Torchwood knows his stuff. I appreciate all the time you're all giving this. (I was going to say "guys", but I hope at least half of you are women.) And I'm not shocked by any of this. I've seen everything in 20 years of Windows..

documentation for 971033 says

"Packaging

Genuine Microsoft software comes in a large variety of packaging types, often depending on the way the customer acquires the software. For example, they may purchase a computer with the software already loaded on it, purchase the software from a retail location, or for large organizations, purchase the software through one of the Microsoft Volume Licensing programs (on volume media). In some cases, the packaging includes an attractive box with documentation and CDs or DVDs inside. In others, the packaging contains only a printed license with CDs or DVDs inside a sealed envelope. "

So why is this illegal? We are a large org., with 650 members, and (is it 501K? a non-profit group)

What's rearming? I know the puter was built in October of last year, don't know if that's relevant. Does the KB apply to 64-bit too?

torchwood said:

@Layback Bear

Oh common Jack you only read part of it

Im a Navvie keep on diggin

Roy

Man-talk. And Jack is not common.

My system page shows activation, and is downloading updates. Is this a VLK? I'm familiar with the VLK's for Win XP, but I didn't think you could do that in Win7. And I do have the whole product key. I want to make sure I understand what's going on before I email this group. I'll get back to you tomorrow, or whenever you have time to reply.

My earlier two posts were simple guesswork about the office suite installs. I had no idea Windows might be the only problem; I'm going to simply listen in and learn.