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Windows 7: Itunes doesnt recognize ipod

23 Nov 2009   #11
Uber Philf

W7 RTM Ultimate x64
 
 

Have you formatted the iPod within Windows at any stage?


My System SpecsSystem Spec
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23 Nov 2009   #12
green98ls

Windows 7 Pro 64-bit
 
 

yeah I haven't had any issues with it so far. im running iTunes 9.0.2 for Windows (64 Bit) downloaded from here.

did you uninstall anything that was installed with iTunes? (apple mobile device, bonjuor, update manager)
My System SpecsSystem Spec
23 Nov 2009   #13
cgrox

Windows 7 Premium
 
 

Uber - No I have not formatted the ipod. do you think i need to do that? i would lose all my data though right? as of right now i do not have my ipod backed up to a library anywhere.


green - I d/l from the same place. did you select the 64 bit option? and did you just let it d/l automatically to the programs folder? i noticed in windows 7 there are 2 programs files folders (one called programs and the other is programs x86) itunes installed files to both of these. also is your mobile apple device driver 6.0.9999.45? i researched this online and it seems to be a 32bit driver, but if it works for you then...??? im curious which folder itunes installed yours in?

thanks guys.
My System SpecsSystem Spec
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23 Nov 2009   #14
green98ls

Windows 7 Pro 64-bit
 
 

i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this


Attached Images
Itunes doesnt recognize ipod-ipoddriver.png 
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23 Nov 2009   #15
cgrox

Windows 7 Premium
 
 

thanks green,

yep, tried that too. our setup looks and sounds the same as well. driver versions and all. going crazy trying to decipher this problem. i just dont get it. hmmmmm. keep the suggestions coming though, really appreciate it.
My System SpecsSystem Spec
24 Nov 2009   #16
Uber Philf

W7 RTM Ultimate x64
 
 

Quote   Quote: Originally Posted by cgrox View Post
Uber - No I have not formatted the ipod. do you think i need to do that? i would lose all my data though right? as of right now i do not have my ipod backed up to a library anywhere.


green - I d/l from the same place. did you select the 64 bit option? and did you just let it d/l automatically to the programs folder? i noticed in windows 7 there are 2 programs files folders (one called programs and the other is programs x86) itunes installed files to both of these. also is your mobile apple device driver 6.0.9999.45? i researched this online and it seems to be a 32bit driver, but if it works for you then...??? im curious which folder itunes installed yours in?

thanks guys.

I know you SHOULDN'T format it within windows, because it erases all the ipod firmware too.
My System SpecsSystem Spec
24 Nov 2009   #17
cgrox

Windows 7 Premium
 
 

Is it possible that I need to update my ipod firmware??? I havent ever done anything like that over the years (still the original version 1.0.2). Could this be the problem & would an update wipe my ipod out???

thanks
My System SpecsSystem Spec
24 Nov 2009   #18
Uber Philf

W7 RTM Ultimate x64
 
 

LOL, tbh, i haven't done an update in a while either, i dunno if it clears everything, i think it does tho, so do a backup, and see if a firmware update will sort you out.
My System SpecsSystem Spec
24 Nov 2009   #19
Adrian

 

Quote   Quote: Originally Posted by green98ls View Post
i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this
You are missing the usb driver "APPLE MOBILE DEVICE" all windows sees is a disk drive!
My System SpecsSystem Spec
25 Nov 2009   #20
green98ls

Windows 7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Adrian View Post
Quote   Quote: Originally Posted by green98ls View Post
i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this
You are missing the usb driver "APPLE MOBILE DEVICE" all windows sees is a disk drive!

iTunes works just fine with my ipod though.

I used the default install and then uninstalled the bonjour service.


Attached Thumbnails
Itunes doesnt recognize ipod-ipodsoftware.png  
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 Itunes doesnt recognize ipod




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