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Windows 7: PC Won't install new software, says system must be restarted first...

04 Apr 2017   #1

Win 10 64-bit (Have customers running multiple versions)
PC Won't install new software, says system must be restarted first...

I have a client who is trying to install a new program on a Win 7 Home Premium machine, and the PC gives an error message saying that the installation can't continue, it must be restarted first.

My client has restarted her machine multiple times to no effect.

Any suggestions?

My System SpecsSystem Spec
04 Apr 2017   #2

Windows 7 Home Premium 64 bit sp1

What is the new program?.
My System SpecsSystem Spec
06 Apr 2017   #3
kristen theron

Windows 7 home premium 32 bit

There must be a problem in the software your client is trying to install. Check with the software.
My System SpecsSystem Spec


 PC Won't install new software, says system must be restarted first...

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