Help in Uninstalling a Program on Win7?


  1. Posts : 51
    Windows 7 Home Premuim
       #1

    Help in Uninstalling a Program on Win7?


    Need some help in fully uninstalling a program from Win7. I had a copy of Acronis TrueImage Backup program installed and wanted to fully uninstall it. But some portions of it still remains? I did the following:

    - I uninstalled the program via the Control Panel Uninstall function and it removed the program from it installed location in the Program Files location as expected.

    - But later, I found that some Data/Features from the program remain in a folder under: C:\ProgramData\Acronis\TrueImageHome.

    - Tried to go ahead and delete this "Acronis" folder, but it appears to have something running that keeps putting entries in it's "Logs" subfolder.

    - So, the Folder Delete function would not work and I could not delete this folder.

    - So, how can I delete this folder and be completely clear of TrueImage?

    Would really appreciate any instructions/tips/suggestions on how to resolve this issue.

    Thanks for any insights!

    Charlie
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Gumboman,
    check in task scheduler - delete
    and System config - start up progs, uncheck
    services dissable .

    then remove from programdata

    Roy
      My Computer


  3. Posts : 51
    Windows 7 Home Premuim
    Thread Starter
       #3

    This is probably elementary, but where do I locate Task Manager and also System Config (getting up in age and can't remember everything :)
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Gumboman,

    Control Panel >> Administration tool.>>
    services- scroll thru look for any related then highlight Right click dissable
    System config services (tick hide MS) uncheck any related
    Task Scheduler look in local highlight any found then in right hand pane delete.

    Roy
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    To remove everything from a deleted program one must search the registry.

    **Be very careful in doing this**

    When messing with the registry one can make a door stop out of their computer.

    Using programs like Hijackthis should be use by those that have the knowledge needed or under supervision of one that does.


    Jack
      My Computer


 

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