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Windows 7: Folders Hidden on external HDD by winmend folder hidden are lost

29 May 2018   #1

Windows 7 Ultimate x64
Folders Hidden on external HDD by winmend folder hidden are lost

So, I hid two of my folders on my external hdd using winmend folder hidden (version 2.4.0). Suddenly 2 days ago when I opened the winmend software , those two hidden folders were gone from the list(from where we can hide/unhide). But the funny thing is the space occupied by those two folders are still there on the hdd. And additionally I got two other folders on my hdd (one named $FILELOCK$ , another named Winmend~Folder~Hidden) .
I searched winmend official website for help and I found this link related to my issue. And I followed the steps mentioned there and emailed them the details along with the strings. It's been 3 days and there is no reply from their end. Those files are very important for me. So, is there any alternate way to get those two folders back?
Regards, manoj

My System SpecsSystem Spec
30 May 2018   #2

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64

Hi and welcome.
I personally do not know of an alternate way. I'm afraid you probably will need to wait for Winmend to respond unless someone else can assist.
In circumstances like these, I rely on my backups to keep out of trouble.
My System SpecsSystem Spec

 Folders Hidden on external HDD by winmend folder hidden are lost

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