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Windows 7: 0x80070002 running DeviceCenterDiagnostic.diagcab even in safe mode

03 Jul 2018   #1

Windows 7 Home 64 bit
0x80070002 running DeviceCenterDiagnostic.diagcab even in safe mode

I tried to run the Windows 7 DeviceCenterDiagnostic.diagcab

It always gives the error:

“An error occurred while troubleshooting:
A problem is preventing the troubleshooter from starting.
Package ID: DeviceCenterDiagnostic
Path: Unknown
Error code: 0x80070002
Source: Engine
User: mystic 1- PC\Ad m inistrator
Context: Elevated”

Note that Windows Update is working normally.

  • SFC /Scannow showed no problems.
  • Even when rebooting into safe mode the same error is generated.
  • I did a startup repair that did not fix the problem.
  • I did a a Windows 7 repair install with all the following Windows updates.
  • Following repair install, in normal or in safe mode the same error occurs.

My System SpecsSystem Spec
03 Jul 2018   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi James,

Which device are you trying to troubleshoot.

My System SpecsSystem Spec
03 Jul 2018   #3

Windows 7 Home 64 bit

I had experienced occasional freezing of keyboard function and mouse function except that the mouse could be moved but would not click. Since doing the reinstall I've not had a freeze but am waiting to see.
My System SpecsSystem Spec


 0x80070002 running DeviceCenterDiagnostic.diagcab even in safe mode

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