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Unable to install some programs, sfc /scannow stuck at starting
I have been having problem to install programs for my laptop. My laptop is Windows 7 Pro with 64 bit. I checked online and there is a guide to use cmd and "sfc /scannow" to fix the problem. It came out as:
"Windows Resource Protection could not start the repair service". I tried to run services.msc, and check "Windows Modules Installer" and ensure that the service is started. When I check the status, it reads as "Starting" but never "Started". I also run in cmd "net start trustedinstaller", and it said "The service is starting or stopping. Please try again later."
Is the problem of unable to installing programs due to "Windows Modules Installer"? Also to note my computer has been unable to shut down. It stucks at the Shutdown screen with the circle keeps running. I waited overnight but still unable to shutdown. But if I started my computer in Safe Mode or if I started my computer and don't log in to any account, I'm able to shutdown in a few min. Is there a way to what cause the shudown error? I already tried system restore but last time it failed both in safe mode and normal mode.
I've also scanned using Malwarebytes and found no problem.
Last edited by bori02082014; 29 Sep 2018 at 14:25. Reason: updating what I did