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Windows 7: program stopped working popup

2 Weeks Ago   #1
grumpy0282

w7 ult 64b
 
 
program stopped working popup

i think this issue started with the last update
when i shut down or start up programs i get a pop up saying the program has stopped working and it all started the same time

so far programs affected

- ms streets and trips 2013
- gom player
- epson printer software
- canon printer software (i think)


programs not affected
- open office
- firefox


also windows snipping tool has not worked at all for a long time, wont open

any ideas ?

thanks

i have not yet tried to un/re install these programs, trying to avoid that


My System SpecsSystem Spec
.
2 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi grumpy0282,

Quote   Quote: Originally Posted by grumpy0282 View Post
i think this issue started with the last update

when i shut down or start up programs i get a pop up saying the program has stopped working and it all started the same time

so far programs affected

- ms streets and trips 2013
- gom player
- epson printer software
- canon printer software (i think)

programs not affected
- open office
- firefox

also windows snipping tool has not worked at all for a long time, wont open

i have not yet tried to un/re install these programs, trying to avoid that
Have you got a Restore Point prior to installing the update that you can try?
My System SpecsSystem Spec
Reply

 program stopped working popup




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