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Windows 7: Unexpected error quitting

3 Weeks Ago   #1
ipbr21054

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Unexpected error quitting

Hi,
Ive been using a piece of software now for say 3 years no problem at all.
Just come back from a week away hit the shortcut on my desktop to see "Unexpected error quitting"

Ive installed the software again but still the same.

Any advise what i should do.

have a nice day


My System SpecsSystem Spec
.
3 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi ipbr21054,

Quote   Quote: Originally Posted by ipbr21054 View Post
Ive been using a piece of software now for say 3 years no problem at all.
Just come back from a week away hit the shortcut on my desktop to see "Unexpected error quitting"

Ive installed the software again but still the same.

Any advise what i should do.
If you used the built-in uninstaller it normally leaves remnants behind.
You could try . . .

Download and run Revo Uninstaller [FREE] from here => Revo Uninstaller. When you run scan for leftover items make sure that you use the Advanced Scan option, then tick everything and delete it.

I hope this helps!
My System SpecsSystem Spec
3 Weeks Ago   #3
ipbr21054

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi,
Ive downloaded that but dontsee the scan for leftover items anywahere ?
My System SpecsSystem Spec
.

3 Weeks Ago   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi ipbr21054,

Quote   Quote: Originally Posted by ipbr21054 View Post
Ive downloaded that but dontsee the scan for leftover items anywhere ?
I don't understand that.

Once you open Revo Uninstaller and then click the program to uninstall, it usually uses the built-in uninstaller and then gives you the three options to scan for leftover items. You just need to click the appropriate box and click scan!

I hope this helps!
My System SpecsSystem Spec
3 Weeks Ago   #5
ipbr21054

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ha Ha,
I did that but it just uninstalled.
Never mind i will try again and report back here.

Thanks
My System SpecsSystem Spec
3 Weeks Ago   #6
ipbr21054

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So now the software has been uninstalled.
I mount the software ISO in Daemon tools followed by then clicking on the image if thats the correct name.
I now see the software splash screen with the option to install it of which i select to do.
Then i see the message unexpected error quitting.

So now i cant install it ?
My System SpecsSystem Spec
3 Weeks Ago   #7
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi ipbr21054,

Quote   Quote: Originally Posted by ipbr21054 View Post
So now the software has been uninstalled.
I mount the software ISO in Daemon tools followed by then clicking on the image if thats the correct name.
I now see the software splash screen with the option to install it of which i select to do.
Then i see the message unexpected error quitting.

So now i cant install it ?
Restart the computer!

Install the software exactly the same as you installed it againg in your post #1.

I hope this helps!
My System SpecsSystem Spec
.
3 Weeks Ago   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

Please also remove the >> 1st<< shortcut on your desktop.

now as Revo has possibly missed some registry/exe entries or left orphans, please run this -
Download Farbar Recovery Scan Tool

post both logs

Roy
My System SpecsSystem Spec
3 Weeks Ago   #9
ipbr21054

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Do i just run scan or search registry ?
My System SpecsSystem Spec
3 Weeks Ago   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

just hit the scan button - no need to tick/untick any of the defaults.

Roy
My System SpecsSystem Spec
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