CCleaner killing my printer


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    CCleaner killing my printer


    I just got a Sony Vaio VGN-Z51MRG/B its running Windows 7 Pro x64 so installed all the software I need including CCleaner, now I do a a cmd such as "telnet 192.168.28.66 9100" it connects to my Canon iRC 2880i no problem I get the black in screen in cmd all good.

    So now I do a CCleaner clean I did untick in oprions "Only delete files in Windows Temp folders older than 24 hours"

    I did tick "ISS Log Files" and ticked all IE and FireFox cleaning options

    Now I do a registry clean back up onto my desktop, restart PC try to telnet my printer in no longer connects this took me a second VAIO system restore to find out the problem is due to CCleaner cleaning I dont wont to do another system restore how can I fix this!...

    Here is the printer specs below
    http://www.canon-europe.com/For_Work/Produ...dex.asp?specs=1

    I tried registry restore straight away just after I couldn't tracert the device it didnt help, I then tried windows system restore just one step back that didnt do the trick either... Im guessing CCleaner has removed something important just as it did the first time before I done the Sony System Restore to out of the box 1st time state.

    I have another PC running Windows 7 Ultimate x86 I do use CCleaner on it although it does not loose the same printer in the same network I can tracert it and ping the device no problem
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    I don't see anything about Vista or Windows7 in the supported OS for the printer. You would probably be better off to post this in Networking since that's the issue.
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    MilesAhead said:
    I don't see anything about Vista or Windows7 in the supported OS for the printer. You would probably be better off to post this in Networking since that's the issue.
    Canon U.S.A: Support

    Windows 7 x64 support as stated above and WHQL certificates

    here are all the drivers btw the second time I restored Windows I used the Canon C2880i built in drivers that come with Windows 7 I only need the Color Network Scan Gear Tool from the site
      My Computer


  4. Posts : 5,092
    Windows 7 32 bit
       #4

    If the problem is using the printer over the network I still think you'd get better results in the network forum than posting about CCleaner. But, it's up to you. I'm not a moderator.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    MilesAhead said:
    If the problem is using the printer over the network I still think you'd get better results in the network forum than posting about CCleaner. But, it's up to you. I'm not a moderator.
    hint taken will do so!
      My Computer


 

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