itunes 9 and win 7 pro x64 encountered problem

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  1. Posts : 4
    win 7 pro x64
       #1

    itunes 9 and win 7 pro x64 encountered problem


    Hello,

    I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

    The installer encountered errors before iTunes could be configured.

    Your system has not been modified. To retry these operations at a later time, please run the installer again.

    I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

    Thanks for any help you can provide.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    kitkatable said:
    Hello,

    I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

    The installer encountered errors before iTunes could be configured.

    Your system has not been modified. To retry these operations at a later time, please run the installer again.

    I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

    Thanks for any help you can provide.
    Not too familiar with Itunes, but is it 64 compatible?
      My Computer


  3. Posts : 27
    W7- x64
       #3

    kitkatable said:
    Hello,

    I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

    The installer encountered errors before iTunes could be configured.

    Your system has not been modified. To retry these operations at a later time, please run the installer again.

    I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

    Thanks for any help you can provide.

    Hello,

    I once had the same problem. It happens when you try to install iTunes while any other programs are running. You can retry installing after closing the others.
      My Computer


  4. Posts : 4
    win 7 pro x64
    Thread Starter
       #4

    Yup, tried that too. Still didn't work. Even tried it after a reboot. Not sure what else to try...
      My Computer


  5. Posts : 107
    Windows 7 64-bit
       #5

    Try the Windows Install Cleanup Utility, then restart.

    http://download.microsoft.com/downlo...bd/msicuu2.exe
      My Computer


  6. Posts : 4
    win 7 pro x64
    Thread Starter
       #6

    tried the cleanup, rebooted, attempted install under admin, still won't install
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    Hi Kitkatable, Welcome to SF,

    You could try something that might work

    1, Remove i-Tunes(If you see in Program Features), Quick time, Apple software update, Apple mobile device support, bonjour, and apple application support (I would recommend in the same order)
    2, Run Windows Installer Clean up to make sure everything is completely removed
    3, Then enable the Build-in Administrator
    4, Reboot the system then Login under Administrator account
    5, Download the i-Tunes for 64-Bit edition iTunes 9.0.2 for Windows (64 bit)
    6, Then try to install it and check

    Also it's worth Un-registering and Re-registering Windows Installer

    Follow these steps:

    1. On the "Start" menu, click "Run:.
    2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
    3. On the "Start" menu, click "Run".
    4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

    Hope this helps
      My Computer


  8. Posts : 90
    Ubuntu Lunix and Windows 7
       #8

    You can also try with the iTunes installer set to run in Vista compatibility mode.
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    rbmorse said:
    You can also try with the iTunes installer set to run in Vista compatibility mode.
    Well i don't believe that is required because we run in compatibility mode only if that application is not designed for Windows 7 since the version of i-Tunes is designed for Windows 7 he should he able to install regularly

    Hope this helps
      My Computer


  10. Posts : 9
    Windows 7 Ultimate 64 Bit
       #10

    Capt.Jack Sparrow said:
    Hi Kitkatable, Welcome to SF,

    You could try something that might work

    1, Remove i-Tunes(If you see in Program Features), Quick time, Apple software update, Apple mobile device support, bonjour, and apple application support (I would recommend in the same order)
    2, Run Windows Installer Clean up to make sure everything is completely removed
    3, Then enable the Build-in Administrator
    4, Reboot the system then Login under Administrator account
    5, Download the i-Tunes for 64-Bit edition iTunes 9.0.2 for Windows (64 bit)
    6, Then try to install it and check

    Also it's worth Un-registering and Re-registering Windows Installer

    Follow these steps:

    1. On the "Start" menu, click "Run:.
    2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
    3. On the "Start" menu, click "Run".
    4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

    Hope this helps
    Hi Capt' Jack Sparrow!

    Interesting step by step guide you've got there, however;

    1. I downloaded the 64 bit version of iTunes 9.0.2
    2. When I run it, it shows iTunes running as a 32 bit app under my task manager

    Any advise here?
      My Computer


 
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