HELP! Epson Scanner for CX4600 does not work on Windows 7 x86-7057

mutex · 14 Mar 2009

It works well on 7000, but yesterday I upgraded to 7057, it seems does not work though I reinstalled it many times. And my webcam (Logitech E3500) driver has some problems too but I fixed it just now.

HELP! Epson Scanner for CX4600 does not work on Windows 7 x86-7057-problem.png

Here's the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: escndv.exe
Application Version: 3.0.0.1
Application Timestamp: 440b9451
Fault Module Name: StackHash_f9ac
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7057.2.0.0.256.1
Locale ID: 2052
Additional Information 1: f9ac
Additional Information 2: f9ac85ad1856d941cbe9106603c69278
Additional Information 3: 385f
Additional Information 4: 385fb89702a464fefca2eca306f312e9
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Could anybody help me solve this problem?

Silver0066 · 23 Mar 2009

I have the exact same problem with my Epson Perfection 4990 Photo. Any solutions would be appreciated. Silver

jimbo45 · 25 Mar 2009

Hi guys
For the moment you'll either have to Dual boot (or do as I prefer --use an XP Virtual machine).

There *might* be a driver for this later - most manufacturers seem to be playing a "waiting game" on this to see if Microsoft improves the "Vista" or XP compatability but don't bet on it.

There isn't much money in it for hardware manufacturers to develop new drivers for older cheaper hardware when they want you to buy a new one (it's called "The Market Economy").

I've some problems with Canon flatbed and film scanners which I KNOW will never have VISTA / W7 drivers - but the hardware works 100% OK. I just fire up a VM.

On even a small 4GB laptop you can easily run a few VM's concurrently -- running a scanner application on a VM almost consumes ZERO resources on your host system.

Cheers
jimbo

baarod · 25 Mar 2009

mutex said:

It works well on 7000, but yesterday I upgraded to 7057, it seems does not work though I reinstalled it many times. And my webcam (Logitech E3500) driver has some problems too but I fixed it just now.

Here's the problem details:

Could anybody help me solve this problem?

Microsoft Update Catalog

Search for CX4600. Theres a Windows 7 driver there. The error you provided indicates that you are not running the hardware installation as administrator: c0000005 means access denied. Get the file from the catalog and use device manager to install it.

LanceMoreland · 26 Mar 2009

Anyone get this resolved. I am having the same issue with my Epson 4490 Photo. I can scan with it but Epson's Scan utility will not run and I loose all the advanced functions of the scanner using the Windows 7 Scan interface. I was unable to get to the Microsoft update catalog because I don't have IE installed. I will install it if there is a fix there?

Subsonic · 26 Mar 2009

I have an Epson V300. The drivers were fine but the Epson Scan Utility would not work. I downloaded VueScan and prefer it to the Epson Scan Utility. Works good for me!

baarod · 26 Mar 2009

LanceMoreland said:

Anyone get this resolved. I am having the same issue with my Epson 4490 Photo. I can scan with it but Epson's Scan utility will not run and I loose all the advanced functions of the scanner using the Windows 7 Scan interface. I was unable to get to the Microsoft update catalog because I don't have IE installed. I will install it if there is a fix there?

How do you not have IE installed? Did you remove it using OptionalFeatures.exe or did you ruin your Windows 7 installation with vLite?

Either way, get IE and then get the driver I talked about. Make sure Windows Fax and Scan are installed in OptionalFeatures.exe (it's under Print and Document Services) then start scanners control panel, select your scanner and there you can enable your scanner hardware buttons.

baarod · 26 Mar 2009

Subsonic said:

I have an Epson V300. The drivers were fine but the Epson Scan Utility would not work. I downloaded VueScan and prefer it to the Epson Scan Utility. Works good for me!

What's wrong with the Windows applications that are built in? You don't need any scan utilities in 7! Even the scanner's hardware buttons work to scan in most cases:

HELP! Epson Scanner for CX4600 does not work on Windows 7 x86-7057-2.jpg

and scanner profiles are supported too...

HELP! Epson Scanner for CX4600 does not work on Windows 7 x86-7057-1.jpg

LanceMoreland · 26 Mar 2009

baarod said:

How do you not have IE installed? Did you remove it using OptionalFeatures.exe or did you ruin your Windows 7 installation with vLite?

Either way, get IE and then get the driver I talked about. Make sure Windows Fax and Scan are installed in OptionalFeatures.exe (it's under Print and Document Services) then start scanners control panel, select your scanner and there you can enable your scanner hardware buttons.

The scanner and drivers are fine and run as does the Windows 7 Scan Utility which is lacking in functionality and is only good for scanning documents and photographs. It is the Epson Scan Utility that will not run. This utility is needed to scan film and negatives etc which is what the scanner was purchased for.

LanceMoreland · 26 Mar 2009

baarod said:

What's wrong with the Windows applications that are built in? You don't need any scan utilities in 7! Even the scanner's hardware buttons work to scan in most cases:

It is not near good enough for high end film scanning. The scanner is capable of high resolution film scanning using Digital Ice technology etc., none of which is available in the Windows 7 Scan utility. No good for photographers. The Epson scan utility worked fine in build 7000.