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Windows 7: Cant Install Nero 7 on Windows 7

23 Jul 2011   #11

Windows 7 pro 64 bit

I have attempted to Nero 7 premium reloaded three times on my win 7 pro 64 bit system and each time windows installer stops with this Problem signature:
Problem Event Name: APPCRASH
Application Name: MsiExec.exe
Application Version: 5.0.7601.17514
Application Timestamp: 4ce792c4
Fault Module Name: StackHash_2264
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 02aeb5ed
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6

When that error window is closed it gives an 'internal error' window which states -

Custom Action DLL crashed on last call in function
'NeroAg_RegisterComEx'. The installer must now exit

Crash Thread ID 5596
Current Thread ID 512

Searching on other forums suggests this is an incompatibility problem, I tried to run the install in compatibility mode but that doesn't work either.

So if you have any suggestions other than using a different programme or buying a later version I am happy to try it.

This is the first time that I have had an installation problem, btw.

My System SpecsSystem Spec
23 Jul 2011   #12

Ubuntu 12.10

My System SpecsSystem Spec
25 Jul 2011   #13

Windows 7 pro 64 bit

thanks for the suggestion but does this programme have a wave editor? can i edit video, create titles, or slideshows, and a lot more?

If all i wanted to use Nero for was burning discs I wouldn't have bothered as i can use Roxio or Ashampoo burning studio but Nero has a lot more to it.

It does look like I will have to invest in the latest Nero or Roxio suite

but thanks for your input.

My System SpecsSystem Spec

25 Jul 2011   #14

Ubuntu 12.10

Wave Editor? Use Audacity - Audacity: Free Audio Editor and Recorder

Edit Video? Use Windows Live Movie Maker - Windows Live Movie Maker 2011

If you need more software, just ask.
My System SpecsSystem Spec
26 Jul 2011   #15

Windows 7 pro 64 bit

thanks, i'll take a look
My System SpecsSystem Spec
26 Jul 2011   #16

Ubuntu 12.10

Take your time :).
My System SpecsSystem Spec
15 Apr 2014   #17

windows 7
What about Nero 6?

Strange that some people have trouble with Nero 7. Maybe it is just a certain portion of the suite that fails to install in Windows 7?

I installed Nero 6 (buring ROM) and updated to version and it works perfectly fine on win 7 64-bit. It did come up with a generic 'this program is not compatible with this version of windows' but I disabled the message from coming up again I think with a don't show again checkbox in the message.
It was a Windows message.

Heck, it runs fine on Windows 8.0 64-bit too! I don't know about the rest of the Nero 6 suite, or Nero 7 personally.
My System SpecsSystem Spec

 Cant Install Nero 7 on Windows 7

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