Cant Install Nero 7 on Windows 7

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  1. Posts : 3
    Windows 7 pro 64 bit
       #11

    I have attempted to Nero 7 premium reloaded three times on my win 7 pro 64 bit system and each time windows installer stops with this Problem signature:
    Problem Event Name: APPCRASH
    Application Name: MsiExec.exe
    Application Version: 5.0.7601.17514
    Application Timestamp: 4ce792c4
    Fault Module Name: StackHash_2264
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 02aeb5ed
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: 2264
    Additional Information 2: 2264db07e74365624c50317d7b856ae9
    Additional Information 3: 875f
    Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6

    When that error window is closed it gives an 'internal error' window which states -

    Custom Action DLL crashed on last call in function
    'NeroAg_RegisterComEx'. The installer must now exit

    Crash Thread ID 5596
    Current Thread ID 512

    Searching on other forums suggests this is an incompatibility problem, I tried to run the install in compatibility mode but that doesn't work either.

    So if you have any suggestions other than using a different programme or buying a later version I am happy to try it.

    This is the first time that I have had an installation problem, btw.
      My Computer


  2. Posts : 1,375
    Ubuntu 12.10
       #12
      My Computer


  3. Posts : 3
    Windows 7 pro 64 bit
       #13

    thanks for the suggestion but does this programme have a wave editor? can i edit video, create titles, or slideshows, and a lot more?

    If all i wanted to use Nero for was burning discs I wouldn't have bothered as i can use Roxio or Ashampoo burning studio but Nero has a lot more to it.

    It does look like I will have to invest in the latest Nero or Roxio suite

    but thanks for your input.

      My Computer


  4. Posts : 1,375
    Ubuntu 12.10
       #14

    Wave Editor? Use Audacity - Audacity: Free Audio Editor and Recorder

    Edit Video? Use Windows Live Movie Maker - Windows Live Movie Maker 2011

    If you need more software, just ask.
      My Computer


  5. Posts : 3
    Windows 7 pro 64 bit
       #15

    thanks, i'll take a look
      My Computer


  6. Posts : 1,375
    Ubuntu 12.10
       #16

    Take your time :).
      My Computer


  7. Posts : 9
    windows 7
       #17

    What about Nero 6?


    Strange that some people have trouble with Nero 7. Maybe it is just a certain portion of the suite that fails to install in Windows 7?

    I installed Nero 6 (buring ROM) and updated to version 6.6.1.15 and it works perfectly fine on win 7 64-bit. It did come up with a generic 'this program is not compatible with this version of windows' but I disabled the message from coming up again I think with a don't show again checkbox in the message.
    It was a Windows message.

    Heck, it runs fine on Windows 8.0 64-bit too! I don't know about the rest of the Nero 6 suite, or Nero 7 personally.
      My Computer


 
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