Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: itunes and quicktime not starting

20 Jan 2010   #1
AdventureDad

windows 7 ultimate
 
 
itunes and quicktime not starting

Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0


My System SpecsSystem Spec
.
20 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by AdventureDad View Post
Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0

Hi and welcome


I think you problem may lie in something called DEP> dep or data execution prevention. It is located in your system control panel>advanced settings>performance>dep. Normally it is set for MS applications only. If the all aps button is checked you should change it. If it is correct you can add the apps to the exceptions list. you can also turn it off. Instructions can be found here DEP - Enable or Disable - Vista Forums

Ken J+
My System SpecsSystem Spec
26 Jan 2010   #3
AdventureDad

windows 7 ultimate
 
 

Hi Ken J+,
First apologies for the delay in replying to your post and thank you for your fast reply however when i tied to add iTunes to the list i got an error message.

itunes and quicktime not starting-dep-error-message-i-tunes.jpg

not sure what to do next ?
Looking froward to the next post :)


My System SpecsSystem Spec
.

26 Jan 2010   #4
aem

Windows 7 Ultimate 64Bit
 
 

Have you tried an earlier version of itunes?
My System SpecsSystem Spec
05 Feb 2010   #5
AdventureDad

windows 7 ultimate
 
 

Quote   Quote: Originally Posted by aem View Post
Have you tried an earlier version of itunes?
Hi,
I took your advice and tried version 7.6 and 8.0 but they did not work ether ...
My System SpecsSystem Spec
05 Feb 2010   #6
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by AdventureDad View Post
Quote   Quote: Originally Posted by aem View Post
Have you tried an earlier version of itunes?
Hi,
I took your advice and tried version 7.6 and 8.0 but they did not work ether ...
Hello AdventureDad,

Did you Turn Off DEP instead of adding the Program ??
My System SpecsSystem Spec
Reply

 itunes and quicktime not starting




Thread Tools




Similar help and support threads
Thread Forum
Uninstall of QuickTime and itunes halted with error message
Good morning. I have no use for itunes and the same for Quicktime. Trying to unclog my pc. My teen had installed these when she used my laptop. HP Pavilion dv7 laptop, 64 bit, OS: Windows 7 Home Edition. Antivirus: "Mcafee Total Protection" After uninstall of itunes almost complete:
Installation & Setup
Prompted to install Quicktime, I have Quicktime
I want to watch Apple movie Trailers. I'm running Win 7 Pro 64 bit and using Google Chrome, however I did try this with IE11 and Maxathon V4.4.3.4000 and the result is the same. I go to apple trailers and select a movie trailer to watch. I'm prompted to install Quicktime ! I already have Quicktime...
Software
Everytime I search iTunes Store, iTunes crashes
Everytime I search iTunes Store, iTunes crashes with the following error: Descrição Caminho de Aplicação Com Falha: C:\Program Files (x86)\iTunes\iTunes.exe Assinatura do problema Nome do Evento do Problema: APPCRASH Nome da aplicação: iTunes.exe Versão da aplicação: 10.6.3.25 Carimbo de...
Software
iTunes 10, Quicktime won't install
Hello, I'm running a Dell with Windows 7 Pro 64. I can't install iTunes 10 or Quicktime. I get the error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid...
Software
Weird iTunes/QuickTime Pro problem
I've been working on getting the album art for my albums that iTunes can't get for me and I've noticed something kinda odd. First, this is what i'm doing......I have album art for every album in my collection but some are smaller than the 320x320 the iPod Touch wants so on those I'll open the...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App