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Windows 7: itunes and quicktime not starting

20 Jan 2010   #1
AdventureDad

windows 7 ultimate
 
 
itunes and quicktime not starting

Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0


My System SpecsSystem Spec
.
20 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by AdventureDad View Post
Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0

Hi and welcome


I think you problem may lie in something called DEP> dep or data execution prevention. It is located in your system control panel>advanced settings>performance>dep. Normally it is set for MS applications only. If the all aps button is checked you should change it. If it is correct you can add the apps to the exceptions list. you can also turn it off. Instructions can be found here DEP - Enable or Disable - Vista Forums

Ken J+
My System SpecsSystem Spec
26 Jan 2010   #3
AdventureDad

windows 7 ultimate
 
 

Hi Ken J+,
First apologies for the delay in replying to your post and thank you for your fast reply however when i tied to add iTunes to the list i got an error message.

itunes and quicktime not starting-dep-error-message-i-tunes.jpg

not sure what to do next ?
Looking froward to the next post


My System SpecsSystem Spec
.

26 Jan 2010   #4
aem

Windows 7 Ultimate 64Bit
 
 

Have you tried an earlier version of itunes?
My System SpecsSystem Spec
05 Feb 2010   #5
AdventureDad

windows 7 ultimate
 
 

Quote   Quote: Originally Posted by aem View Post
Have you tried an earlier version of itunes?
Hi,
I took your advice and tried version 7.6 and 8.0 but they did not work ether ...
My System SpecsSystem Spec
05 Feb 2010   #6
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by AdventureDad View Post
Quote   Quote: Originally Posted by aem View Post
Have you tried an earlier version of itunes?
Hi,
I took your advice and tried version 7.6 and 8.0 but they did not work ether ...
Hello AdventureDad,

Did you Turn Off DEP instead of adding the Program ??
My System SpecsSystem Spec
Reply

 itunes and quicktime not starting




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