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Windows 7: Mobile Device Center

30 Jan 2010   #1
Vosberg1

Windows 7 Ultimate x86
 
 
Mobile Device Center

OK, i have posted this once, but in a differnt Set of threads (Hardware and Devices), so if figured i would give it a shot here. I have 7 Ulitmant 32 bit N version. I am trying to install the Mobile Device Manager, and when i try to install it, it gives me the error, "Windows is missing componts" I have tryed checking Microsofts website, and to no avail. What componets does the Mobile Device Manager need to install?

Thanks for your feed back.


My System SpecsSystem Spec
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30 Jan 2010   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi vosberg1,it may be you need the windows component updates and data access components i will try to find the link for you, be back shortly
My System SpecsSystem Spec
30 Jan 2010   #3
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

here you go vosberg1 this is the link for the components i think you may require http://www.microsoft.com/downloads/e...&stype=s_basic also this one has a little more info http://geekswithblogs.net/ntpro/arch...29/121769.aspx
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30 Jan 2010   #4
Vosberg1

Windows 7 Ultimate x86
 
 

I will give them a try right after work, and will let you know what happens. Thanks for the fast reply!
My System SpecsSystem Spec
30 Jan 2010   #5
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Vosberg1 View Post
I will give them a try right after work, and will let you know what happens. Thanks for the fast reply!
you're most welcome
My System SpecsSystem Spec
30 Jan 2010   #6
Vosberg1

Windows 7 Ultimate x86
 
 

OK, tryed, and still no luck. I did a screen shot of what the error is, and if you need any info, i will defanitly provide what you need. But, one heads up, i will not be able to be online tommaro, as got a side job to do, so will be busy.

Thanks in advance,


Attached Thumbnails
Mobile Device Center-screendevicemanagererror.jpg  
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30 Jan 2010   #7
Capella

Windows 7 64 bit build 7600
 
 

Unfortunately, it appears that it is incompatibility with windows 7. The download page says only vista. Have you tried installing it all in compatibility mode for vista? It is not listed as a compatible device in windows 7 compatibility center (in fact, it isn't listed in there at all)!
Good luck~!
My System SpecsSystem Spec
30 Jan 2010   #8
Vosberg1

Windows 7 Ultimate x86
 
 

OK, i tryed to run in compatiblity mode, and same error. I even tryed to install ActiveSync, and run that in Compatiblity mode of XP SP2, and to no avail. Just emailed Microsoft, and we shall see. But in the mean time, if someone has a brain storm on this, please post.

Thanks in advance -
My System SpecsSystem Spec
01 Feb 2010   #9
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Capella View Post
Unfortunately, it appears that it is incompatibility with windows 7. The download page says only vista. Have you tried installing it all in compatibility mode for vista?
It is not a Windows 7 compatibility issue!!! Windows Mobile Device Center works flawlessly under both Windows 7 32 and 34-bit.

Quote:
Download and install Windows Mobile Device Center 6.1 if you run Windows Vista or Windows 7 on your computer and you want to sync content between your mobile phone and your computer. Windows Mobile Device Center is only compatible with Windows Vista and Windows 7; if you run Windows XP or earlier, you have to download Microsoft ActiveSync.
Windows Mobile Device Center 6.1 | Windows Vista Support

And for what its worth, I use it to sync my HTC Touch Pro 2. What ever the OP's problem is, it's certainly not compatibility as you state.

@ Vosberg,

Make sure you download and install the appropriate version for Windows - either 32 or 64-bit
My System SpecsSystem Spec
02 Feb 2010   #10
Vosberg1

Windows 7 Ultimate x86
 
 

OK, just to give the update - Microsoft just emailed me back, and sent me this link.
http://www.pocketpcfaq.com/faqs/wmdc/t-shoot-wmdc.htm
I have not had a chance to try this just yet, but i did download the file. I will keep everone posted, i fee that this may help if some one stumbles on this issue. And, by the way, as of yet, everyone has been really helpful, and i have tryed all of the advice that people here have suggested, so that is not gone unnoticed.

(Here is a copy and paste of the email from Microsoft)

Hello Steve,

Thank you for contacting Microsoft Customer Service.

I’m sorry to know that you’re facing issues while installing Mobile Device Manager on your computer. I can understand your concern. Please don’t worry. I’ll be happy to assist you in this regard.

Steve, I did a research on the following website for you and found the below mentioned article. Please click on the link to get the support option:
http://www.pocketpcfaq.com/faqs/wmdc/t-shoot-wmdc.htm

Please note that the above link accesses a third party site, which is not under the control of Microsoft. Microsoft is not responsible for any content on third party sites. Microsoft is providing this resource to you only as a convenience and the inclusion of any link does not imply endorsement by Microsoft of the linked site.

If you still face the issue, suggest you to contact our Technical Team. Microsoft has a dedicated Support Professional Team who can assist you further. You may contact them at the below mentioned number.

Microsoft support phone number: (800) 936-5700
HOURS OF OPERATION (Pacific)
Monday – Friday: 5:00 A.M. - 9:00 P.M.
Saturday – Sunday: 6:00 A.M. - 3:00 P.M.

I hope the above information is helpful, and please contact us if you have any additional customer service questions, we would be more than glad to assist you.

Thank you,

Manu
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