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#1
Pinnacle Studio 12
Hi everyone. I've been happy with Windows 7 (Home Premium) so far. Except, I have run into a problem when trying to install Pinnacle Studio 12 and the "Dazzle" video capture device (model DVC100) that comes bundled in the "Dazzle Video Creator Plus" package from Pinnacle Systems.
When installing the Pinnacle Studio software i get an error partway thru saying "The file FWKICK.exe is not marked for installation." I can use the software, but each time I start the software, it tries to install it again, with the same result.
When I try to install the driver for the video capture device, i get a different error:
Error 1719. The Windows Installer Service could not be accessed. This can
occur if the Windows Installer is not correctly installed. Contact your
support personnel for assistance." Which sounds like an issue with the windows installer. I have tried installing the driver that is 64bit OS specific.
I've been on so many forums and even with the pinnacle support crew, which was pretty useless.
I've tried several things but to no avail. Not sure if it's specific to this device, or more of a problem with a corrupt Windows Installer maybe?
I'm running Windows 7 Home Premium on an HP Pavilion dv6 Notebook (64 bit OS)
Any ideas or people w/ similar issues?
DB