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iTunes 9.0.2 not working
I've had this problem for a while now, but have only just gotten round to asking for help.
Everytime I start up iTunes from the desktop, a box pops up telling me it has stopped working, and asks me if I'd like to "Check online for a solution and close the program", or "Close the program".
The problem details are below.
Code:Problem signature: Problem Event Name: BEX Application Name: iTunes.exe Application Version: 9.0.2.25 Application Timestamp: 4ae90227 Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 08f97470 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: Windows 7 Privacy Highlights - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
I have been on numerous websites where numerous people have has the same or similar problems. Even the official Apple forums are the same.
I'm not sure if it's a Windows 7 issue alone or if it's happening with other OS. I never had this problem when I used to run Windows XP, but I don't want to go back because of this.
Are there any solutions?
I've tried all the usual uninstall, reinstall methods. I even used iTunes 7 and ran it in compatability mode for Windows XP SP2 and 3. Running as Administrator etc etc.
I do have Ace Mega Codecs Pack (latest). Could that cause a possible confliction and cause this error?
Thank you for any help given.
Extra Info:
iPod Nano (5th Gen)
- ninty07
Last edited by Brink; 14 Jan 2010 at 15:56. Reason: fixed format