adobe photoshop cs4 has stopped working


  1. Posts : 1
    Windows 7
       #1

    adobe photoshop cs4 has stopped working


    I know this must have been posted here somewhere i just can't find it. i've been online all morning trying to find a solution to this issue. this is the only program i'm having this issue with. its a new computer i got in dec and i have anti virus software and i've done numerous scans. the adobe site doesn't help at all.

    has anyone else had this issue and how did you solve it?

    thx!!
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Have you tried uninstalling it then reinstalling it...
      My Computer


  3. Posts : 2
    Windows 7 Professional 64 bts
       #3

    NO WAY. I have tried everything, really everything, and adobe photoshop cs4 (from the master suite) "has stopped working and will close...etc." Strangely the warez works perfect on my other two pc (Win7 Home Prem 64) but it just doesnot work on Win7 Pro.
      My Computer


  4. Posts : 1
    Windows 7 Pro 32bit
       #4

    yeah i had the same problem with my 34bit win7 Pro but after uninstall and re-install 2 times it worked fine but i still couldn't find out what the problem was
      My Computer


  5. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #5

    Hello & Welcome to SevenForums!

    How much RAM are you running?

    It could also has something to do with the license, contact Adobe and get your software activated if not.

    Have you got any tablets connected to your machine? (if so, uninstall Colour Efex Pro if you have it)
    It could also be causing your firewall. Try turning your Anti-Virus of for a few seconds and see if it makes any differences.

    Do you have any plug-ins connected to Photoshop?

    A suggestion is to do a full scan with Malwarebytes.

    Last thing I suggest, is to restore your Windows before that day it happen.

    This is just a few troubleshooting steps, it could be anything.

    Best Regards,
    FredeGail
      My Computer


  6. Posts : 2
    Windows 7 Professional 64 bts
       #6

    I meant really tried everything around in internet including FredGail's suggestions, even looked around for options that offer Adobe official. Even once I did re-clean installation of Windows 7 and putting the CS4 suite first of any other sofware. Safe mode too. The 3 PCs where the Suite is running perfectly under Win7 HomePrem (Dell Insprion icore 5 desktop, and laptops Toshiba Satellite icore7 and HP pavillion icore5) have about the same features of the one where doesnt work whatever manipulation I make (Gateway LX4720 quadcore2). Though the same warez was perfectly working in this last under WinVista. Only difference is Win7 pro, I cant believe the processor is an issue, or is it? Will see how cs5 performs.
      My Computer


 

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