HELP!! Software will not install on 7

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  1. Posts : 16
    Windows 7
       #1

    HELP!! Software will not install on 7


    Sort of a noob here, so go easy on me.

    I performed a clean install of Windows 7 last night on a brand new, Quad core PC that I built from scratch. It has a 500gb HD and 4gb Ram.

    Note- I had two hard drives so in the process I installed 32 bit on one and then I got curious and installed 64 on the other- SAME errors on both.

    So I had installation disks from work, and I purchased the key from a friend. I installed 7, and installation went just fine. The problem was after that. The ONLY software that I can get to install is Microsoft Project 2007. NO other software will install. I have tried WordPerfect X4, I have tried Quickbooks(and yes I tried it in XP mode). I tried installing the software for my Wireless USB device, and then I tried installing software for my printer. NOTHING!!!! I get different errors everytime too- For example: "SetupARP.exe has stopped working," or "802.11 device did not install properly." Different every time.

    Does anyone have any idea?
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome

    Before we can come up with other ideas, make sure that they are compatible, per MS.

    Windows Compatibility Center
      My Computer


  3. Posts : 16
    Windows 7
    Thread Starter
       #3

    I thought of that too, but I guarantee that they are all compatible. I have the exact same programs running on a 32-bit machine at work. Well, all but the 802.11 device. So compatibility is not the issue here.

    Thanks though.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    OK, my first idea was a no go, try this

    Use the built in administrator account
    to install.

    If that does not work, try using that account with a clean boot

    Built-in Administrator Account - Enable or Disable

    http://support.microsoft.com/kb/929135
      My Computer


  5. Posts : 22,814
    W 7 64-bit Ultimate
       #5

    Hello Mammoth29, welcome to Seven Forums!


    You can only have one install per key; you can not have both 32-bit and 64-bit installed with the same key.
      My Computer


  6. Posts : 16
    Windows 7
    Thread Starter
       #6

    I understand that Kid. I am not online, so there was no risk of authentication. I removed one hard drive and put the other one in to try it. But I do understand that as soon as the key authenticates, then I will only be able to have it on one machine.

    Thanks for the help Rich. I hadn't thought of the cleanboot. I am at work, but I will give it a try when I get home.

    Thanks again.
      My Computer


  7. Posts : 22,814
    W 7 64-bit Ultimate
       #7

    My apologies mate if it seemed as though I was giving you a hard time; some don't know that only one install per key.


    If you can't sort it with Rich's excellent suggestion have a look at the tutorial at the link below.

    Repair Install
      My Computer


  8. Posts : 16
    Windows 7
    Thread Starter
       #8

    No worries Kid! I know you are trying to help.

    Thanks!
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    The great thing about this forum, you have the entire membership trying to help every other member.
      My Computer


  10. Posts : 16
    Windows 7
    Thread Starter
       #10

    Update- So I unlocked the Administrator account, but that didn't seem to work either. So then I went into the computer performance options and changed the Data Execution Prevention setting- (Right click "My Computer", select "Properties", "Advanced Settings", "Settings" under the Performance tab, and then clicked the "Data Execution Prevention" tab. I changed the setting to "Turn on DEP for all programs and services except those I select." And then SHAM-WOW! It worked. I have installed everything I needed so far.

    SO my question is whether or not I did something bad :) ! Or maybe it is just coincidence that it all started working after I changed that setting..?

    Anyways, if anyone knows much about this setting, please let me know. Thanks.
      My Computer


 
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