New
#11
That's what this link is for,
Pinnacle Systems is the Leader in Digital Video
There's also a support email at the bottom of this page,
Knowledge Base
Problem installing Pinnacle Studio Ultimate
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New #12
I have also done that and besides when a person calls Avid tech. support there an Avid Service Code that is required in order to connect and even that is rejected as being wrong. What a disappointment that was. I'm lost to know what my next step should be. Thanks for your concern.
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New #13
Did you try the email too? Sorry but that's all I can think of, or find.
Hope you get it sorted out.
Derek
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New #14
Unfortunately you can't even install a program without privilages I don't believe.
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