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Windows 7: Unable to download any programs

29 Apr 2010   #1
kate0610

Microsoft Windows 7 Home Premium
 
 
Unable to download any programs

About a month ago I bought a Dell Inspiron 1564with Windows 7. I have not been able to download any programs except Itunes, which is very slow. For example it starts to download Skype and gets about halfway through then a message pops up saying it cannot download. It has done the same with other programs and I just can't seem to fix it. I have tried resetting my internet settings, but that did not help either.

Can someone please help me, I have no other way of fixing this.


My System SpecsSystem Spec
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29 Apr 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

You will need to fill out your system specs so we know what we are dealing with..
My System SpecsSystem Spec
29 Apr 2010   #3
kate0610

Microsoft Windows 7 Home Premium
 
 

I added information. I'm new to this so I'm not sure if that is what you needed.
My System SpecsSystem Spec
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29 Apr 2010   #4
Thorsen

Win7 Home Premium 64x
 
 

Inspiron 15 (1564) Laptop | Dell

this is your comp correct?

Is the version of Windows a 64x installation?
Was the win7 an upgrade from XP or Vista? or did it come with computer already set up?
My System SpecsSystem Spec
29 Apr 2010   #5
Thorsen

Win7 Home Premium 64x
 
 

Can you get a screenshot of the error message that is displayed when you download a program?

does this happen with both .exe files and .zip files?
My System SpecsSystem Spec
29 Apr 2010   #6
kate0610

Microsoft Windows 7 Home Premium
 
 

It came on the computer already set up
My System SpecsSystem Spec
29 Apr 2010   #7
kate0610

Microsoft Windows 7 Home Premium
 
 

That's the message it gave me.


Attached Thumbnails
Unable to download any programs-picture.jpg  
My System SpecsSystem Spec
29 Apr 2010   #8
Thorsen

Win7 Home Premium 64x
 
 

can you try saving the file to the desktop
My System SpecsSystem Spec
29 Apr 2010   #9
Thorsen

Win7 Home Premium 64x
 
 

If that doesn't work, clear out your cookies and temp files. you can do this through IE >tools>internet options>General tab (I think) Delete cookies and Delete files.

If that doesn't work, create a folder somewhere other than the desktop on the c: drive maybe

C:\downloads and download it to this folder and see if it still gives you an error.

I would suggest just getting Firefox, but if you cant download it then thats not an option....
My System SpecsSystem Spec
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 Unable to download any programs




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