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Windows 7: User Accounts & Office 2010 Beta Help

15 May 2010   #1

Windows 7
User Accounts & Office 2010 Beta Help


About 2 months ago, I deleted two user accounts from my Administrator account. I later activiated the Guest Account.

The next time I started up my computer, I was unable to log in to my account and got the following message:

User Profile Service can't load the user account.

Or something along those lines. Since then, I have been using the Guest Account with Administrator Pivliges.

A few days ago, when I tried to recify the poblem by deleting the Problematic User Account and Replacing it I had several problems:

- Unable to Create New User Account
- Unable to delete user account
- Unable to Rename User Account
- Unable to Change Password on User Account

When I tried to create a new user account, It said that the name was invalid, when it wasn't.

I have tried serveal tutorials, and was recommened to try System restore. When I tried this, I was not allowed to Carry Out the Restore.


Also, Today I downloaded Office 2010 Beta. This was working fine. I was having some problems with Outlook Connector, so I unistalled all 2010 Beta Programs and attempted to redownload Office 2010 Beta.

Once the file had downloaded, I started the Download and got the following Error Message which said something about a Q: Drive. Upond further investigation, I discovered that I now had a Q: Drive. When I attemped to acces this, I got another error message which said that Q: Drive was inaccesible or something like that.

Can anyone help me? I've tried everything and I don't know what more to do.


My System SpecsSystem Spec
15 May 2010   #2

Windows 7 Home Premium 64-bit (6.1, Build 7601)

I'v not tried this but,

Have you gone into safe mode then doing system restore?

A Helpful suggestion but I am unsure if it will work, so try at your own costs.
My System SpecsSystem Spec
15 May 2010   #3

Windows 7

How do I get intpo Safe Mode?
My System SpecsSystem Spec

15 May 2010   #4

Windows 7 Home Premium 64-bit (6.1, Build 7601)

Follow this:

How to start Windows in Safe Mode

go down to windows 7 and follow it, then try to get to do a system restore

if that doesn't work I won't know ..
My System SpecsSystem Spec

 User Accounts & Office 2010 Beta Help

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