Error 2753

Hello!

This particular error requires an installation log file to have much chance of fixing. Please follow the top section of this article: MSI log « Setup And Deployment Blog

to generate an installation log file. After that, please upload that log file here. If it is too big to upload, compress it (right click on the log file, Send To > Compressed (Zipped) file, and upload that new file).

Don't worry about trying to read or analyse the log file. I shall do that, just please upload it for me.

Thanks :)

Richard

i tried all the method, but none of it applicable. i think i choose the simpest method. Anyway, thanks so much for all the help. thanks chris1neji and profdlp

Hi niemiro,
I had tried the method u mention, but i not sure whether i done it correctly or not. The result i get was attached.
The log file also is attached.
Forgive me if i done it wrongly.

chris1neji said:

I am really sorry that my methods did not work, however don't be discouraged. Niemiro, has a great suggestion, all he needs is the information he asked and he will start analyzing your instllation log file,

Really thanks for all the encouragement and support u gave. u had help me a lot. although i still can't get a good result. but u had done your best. thank you.

Kari said:

As a long time HP user I have learned to prepare my HPs. One of the first things to do when I get a new one is to uninstall unnecessary HP software. Wireless Assistant and Quick Launch Buttons are always first to go, being two of the most useless HP applications.

Although I can understand that you would like to find an exolanation, I wholeheartedly recommend you to completely forget HP Wireless Assistant, not to install it. It is not needed.

Kari

thank you for your information. Besides install the file, i would like to learn how to debug such problem as it won't be my obstacle the next time i face the same problem. I am really weak in computer software. I sincerely thanks all the senior that teach me a lot and willing to help me in my case.