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#21
Hello!
This particular error requires an installation log file to have much chance of fixing. Please follow the top section of this article: MSI log « Setup And Deployment Blog
to generate an installation log file. After that, please upload that log file here. If it is too big to upload, compress it (right click on the log file, Send To > Compressed (Zipped) file, and upload that new file).
Don't worry about trying to read or analyse the log file. I shall do that, just please upload it for me.
Thanks :)
Richard