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Windows 7: My windows 7 wont let me update my norton

29 May 2010   #11
XxTucker3609xX

Windows 7
 
 

Quote   Quote: Originally Posted by Tews View Post
You may need to uninstall Norton, then reinstall it...
And Malwarebytes?


My System SpecsSystem Spec
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29 May 2010   #12
XxTucker3609xX

Windows 7
 
 

BUMP
My System SpecsSystem Spec
29 May 2010   #13
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try updating from here:

Home & Home Office Support
My System SpecsSystem Spec
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29 May 2010   #14
XxTucker3609xX

Windows 7
 
 

It didn't work.
My System SpecsSystem Spec
29 May 2010   #15
mickbiggins

Windows 7 Ultimate 64 bit
 
 

Have you considered whether you need Norton or not? There are plenty of free/cheap solutions out there (Avast, AVG) that do not consume half the system resources Norton does, and provide better security.
My System SpecsSystem Spec
29 May 2010   #16
XxTucker3609xX

Windows 7
 
 

Yeah the thing is my Norton is not the full version and I have the installation of avg but when install it needs to connect to the internet and that's the problem I'm having.
My System SpecsSystem Spec
29 May 2010   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

1) What will the fix button do?

My windows 7 wont let me update my norton-capture.png

2) How days left of your lic?

My windows 7 wont let me update my norton-capture2.png


My System SpecsSystem Spec
29 May 2010   #18
XxTucker3609xX

Windows 7
 
 

The fix button would do update and it cant update because it says there is no internet when i do and 29 days remaining.
My System SpecsSystem Spec
29 May 2010   #19
mitchell64

Windows Seven Home Premium 32bit SP1
 
 

You may still have active malware have a look at this link (print it off if you can) study it carefully & try running RKill then update malwarebytes & scan again (remember do not restart your computer until finished as it will stop the RKill process

RKill - What it does and What it Doesn't - A brief introduction to the program

Follow the instructions carefully

Edit; this is assuming when you say you still have the same problem you mean you still cant update Malwarebytes or Norton

Edit; the other option is Superantispyware portable it has a file extension that is not supposed to be detected by malware, you may have to download it to a USB from another computer;

http://www.superantispyware.com/portablescanner.html
My System SpecsSystem Spec
29 May 2010   #20
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

If you are using a wireless connection, try a wired connection
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 My windows 7 wont let me update my norton




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