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Windows 7: Uninstall problem

19 Jun 2010   #1
swervr1

Windows 7 Ultimate 32 bit
 
 
Uninstall problem

Hi,

I recently had a problem when trying to install Real Player and the installation didn't complete and caused W7 to freeze.

Although the installation failed it appeared as if Real Player was on my system, but it wouldn't start. Neither would it ininstall, reporting that an uninstall component was missing.

I have purged the registry after manually removing anything relating to Real Player but the name still appears in the "uninstall a program" list in control panel.

Is there a way to remove this as well?

Many Thanks in advance,

Mervyn


My System SpecsSystem Spec
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19 Jun 2010   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums swerv1. You can try the Windows Installer Cleanup Utility, and see if Real Player is listed:

WICU

Scroll down a bit for the download

If not listed, perhaps see if Revo Uninstaller Free will list it:

Revo Uninstaller

Good luck, let us know. A Guy
My System SpecsSystem Spec
19 Jun 2010   #3
xSeanBoi

Windows 7 Professional Build 7601 (x64)
 
 

Revo Uninstaller should be able to find it. If not, try using the Hunter Mode in the program. It should be pretty self-explanatory. If you need additional help with Hunter Mode, please feel free to ask.
My System SpecsSystem Spec
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20 Jun 2010   #4
swervr1

Windows 7 Ultimate 32 bit
 
 

I downloaded both of the utilities you suggested. The Windows Install Cleanup didn't see the remnants of the Real Player registry entries, but the Revo tool found it on ordinary uninstall using the scan.

Thanks to you both!

Regards
Mervyn
My System SpecsSystem Spec
20 Jun 2010   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by swervr1 View Post
I downloaded both of the utilities you suggested. The Windows Install Cleanup didn't see the remnants of the Real Player registry entries, but the Revo tool found it on ordinary uninstall using the scan.

Thanks to you both!

Regards
Mervyn
Great, glad we could help. A Guy
My System SpecsSystem Spec
20 Jun 2010   #6
ccatlett1984

 

My System SpecsSystem Spec
21 Jun 2010   #7
swervr1

Windows 7 Ultimate 32 bit
 
 

Thanks ccatlett1984 I had searched and found this player and downloaded it a couple of days ago.


Cheers
Mervyn
My System SpecsSystem Spec
21 Jun 2010   #8
jsmoline

Windows 7 Home Premium
 
 

I downloaded both real alt and quick time alt. Some web pages new the difference I guess. They still said I need to download real player or quick time to play videos. That was a long time ago. Maybe they got better.
My System SpecsSystem Spec
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 Uninstall problem




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