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Windows 7: Kaspersky internet security 2010 mulfunction, need help!!!!

25 Jun 2010   #11
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Have a look here

Regards


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25 Jun 2010   #12
silentcer88

window 7 home premium
 
 

i dont think my kaspersky got problem...

i think my os got problem..

my window will self reboot when my kaspersky scan my sytem files...

my window told that it reboot to prevent my computer from damage...

pls tell me what happened..
My System SpecsSystem Spec
25 Jun 2010   #13
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Some of the earlier versions of Kaspersky had issues with Windows 7. That is why we have stated that the first thing you should try is to reinstall the new version of Kaspersky.

Regards
My System SpecsSystem Spec
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25 Jun 2010   #14
Luckystar

Windows 7 Ultimate x64 RTM + SP1
 
 

Quote   Quote: Originally Posted by Lomai View Post
Hi

Some of the earlier versions of Kaspersky had issues with Windows 7. That is why we have stated that the first thing you should try is to reinstall the new version of Kaspersky.

Regards
Oh darn it, i forgot about that.

Silentcer88 - Go to kaspersky's site and download the latest 2011 trial version, if that works, pop in your licence to activate as Kaspersky allows you to use the same licence (whilst it is still actve) on any year version. Just not type.

Meaning you can use the Kaspersky Internet 2009 key (What i have) on 2010 and 2011.

Kaspersky Anit-virus key for 2009 can be used on 2010 and 2011.

You just can't mix, i.e. Kaspersky Internet Security key on Ant-Virus or visa-versa.

Lucky
My System SpecsSystem Spec
25 Jun 2010   #15
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

Did you try reinstalling it?. Remove all program files and reinstall them and update the software to the latest version.
My System SpecsSystem Spec
26 Jun 2010   #16
silentcer88

window 7 home premium
 
 

owh, its work..

thanks all..

i install the kis 2011 and my av can run the full scan..
My System SpecsSystem Spec
26 Jun 2010   #17
silentcer88

window 7 home premium
 
 

i still think my os got problem.. =.=

are u sure my os is okay?
My System SpecsSystem Spec
26 Jun 2010   #18
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

Did you get the BSOD (blue screen of death, STOP screen)?
My System SpecsSystem Spec
26 Jun 2010   #19
silentcer88

window 7 home premium
 
 

i got bsod before, know nope..

just before im using the kis 2010..

know im using kis 2011 n i can perfom the full scan without no problm..

who know how to make sure that our os is okay or got problm??
My System SpecsSystem Spec
27 Jun 2010   #20
shelbourne104

Windows 7 Ultimate x64/Windows 8 Enterprise
 
 

As long as you don't get problems (like bsod, bad peformance, etc.) your computer should be ok. and because youre not getting the bsod anymore, there shoudn't have a problem. because i had a pinnacle executable and my ferrari 3400 did NOT like it. It gave me the bsod. Yet, when I uninstalled it, my computer was fine. So that's how you can tell if it hardware or software that's causing the problem.
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 Kaspersky internet security 2010 mulfunction, need help!!!!




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