IDimager Pro Version 5 - Runtime Error 217

Hello !!

I guess the best suggestion would be to download and run Revo Uninstaller Free Edition and use the Hunter Mode and clean everything up. Then run CCleaner and run it to make sure all the Temp are cleared. Then reboot the System if possible download a fresh copy of installer i.e. Program and install it.

Hope this helps,
Captain

Edit: I didn't see that come Kathryn !! But i guess we though the same resolution !!

Capt.Jack Sparrow said:

Hello !!

I guess the best suggestion would be to download and run Revo Uninstaller Free Edition and use the Hunter Mode and clean everything up. Then run CCleaner and run it to make sure all the Temp are cleared. Then reboot the System if possible download a fresh copy of installer i.e. Program and install it.

Hope this helps,
Captain

thank you for the help Capt , cant rep you just yet ,but will not forget

Your Welcome Kathryn !! Lets hope this works for him :)

You are welcome, Kathryn. And thank you for the rep

Here are a few things I know about this software.

1) If you downloaded this software from a Warez Site; the Warez version circulated has been modified and has known issues. You will need to purchase the software for it to work correctly. Plus the software author has a great forum to answer questions and resolve problems.

2) If the software is legal I have see it change or not set the correct permissions on the KERNELBASE.dll or other support .DLLs for this software. Even if you are logged on as Administrator the software will not run. Check the permissions on the .DLL’s, .EXE’s etc.

WS

general09 said:

I purchased and downloaded the application from the IDimager.com web site; it is legal. This software is running perfectly well on another computer on my network although that computer is a 32-bit Windows 7 where the computer where I have a problem is a 64-bit Windows 7 machine. All other programs (and they are many) are running well on the subject 64-bit machine. I will check the permissions. Thanks.

Glad to help. I have only used Windows 7 (x64) so I cannot speak to how software runs on Windows 7 (x86). But I have seen the file permissions incorrectly set for several software's installed in the "Program Files (x86)" folder and or the added files in "System32" or "SysWOW64".

general09 said:

I went to SysWOW64 and kernelbase.dll, right clicked on properties, clicked on security and determined that both my Administrator account and my personal account have read, and read and execute permissions for this dll. Is there something else I should check? By the way, this is not a 64-bit program but rather an X86 program that is compatible with 64-bit. Any further advice?

Hello !!

Try to disable UAC then try to run the application and see if that works. Disable the virus protection and see. Login under Build-in administrator and see if that works.

- Captain