IDimager Pro Version 5 - Runtime Error 217

I installed IDimager Pro Version 5 (a DAM application) and it appeared to install correctly in the X86 programs (it is a 32-bit app but compatible with 64-bit). However, when I try to start the program, I get Runtime error 217. The Event Viewer Error and Information messages follow:

Error Message from Windows 7 Event Viewer

Faulting application name: IDimager.exe, version: 5.0.6.8, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0x0eedfade
Fault offset: 0x0000b727
Faulting process id: 0x153c
Faulting application start time: 0x01cb13260f30c28d
Faulting application path: C:\Program Files (x86)\IDimager Products\IDimager\IDimager.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 4dde561a-7f19-11df-940b-00221576694a

Information Message from Windows 7 Event Viewer
Fault bucket 1918837260, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: IDimager.exe
P2: 5.0.6.8
P3: 2a425e19
P4: KERNELBASE.dll
P5: 6.1.7600.16385
P6: 4a5bdbdf
P7: 0eedfade
P8: 0000b727
P9:
P10:

Attached files:
C:\Users\Donald PC2\AppData\Local\Temp\WER3D8A.tmp.WERInternalMetadata.xml

The program installs and operates satisfactorily on a separate 32-bit Windows 7 machine.

Appreciate any help. Thanks.

I am aware of the SEVERAL ways that runtime errors can occur. I have used jv16 Power Tools; ParetoLogic's PC Health; and Microsoft's sfc /scannow - none have solved my problem.

I have also ran REGSERVE, a top-rated registry cleaner but IDimager Pro still generates the Runtime Error 217.

I have now run CCleaner with the same result: Runtime Error 217 when attempting to start IDimager Pro. The program is compatible with Windows 7; it is running quite well on a different Windows 7 machine on my home network.