New
#1
Audio problem
Hello all, my audio was working fine for a year, but a few days ago there was no sound, so I restarted my computer and the sound worked for 30 mins or so then went out.
I checked to see my drivers were up to date and they were. So then I uninstalled the driver and tried to reinstall one from HP but I'm getting an error of cannot find media device etc.
I believe the problem is windows 7 is not detecting my sound device at all therefore I cannot even install a driver for the sound device the pc does not know is even on there.
I've tried to install UAA Bus Driver for High High definition audio, because I read this is required for the pc to detect the sound device in the first place, but i'm getting an "HPQNT.dll failed, reply was FALSE" error.
no sound devices
as you can see there is not "Sound, Video and game controllers" option under the Device Manager anymore.
Also the same time the audio stopped working the HP Quickplay buttons on the keyboard also stopped functioning.
HP dv6607nr Laptop