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Windows 7: REALTEK HD AUDIO will NOT install

21 Aug 2010   #1
1234

Windows 7
 
 
REALTEK HD AUDIO will NOT install

Ever since I upgraded from vista to windows 7 about 8 months ago, realtek drivers have never worked for me. I have downloaded their latest drivers time and time agin, and un installed, installed multiple times for each new downloaded driver.

It will tell me to restart my system but after i reboot, there is NO REALTEK anything in my device managers or sound options. BUT i am able to UN INSTALL from add/remove programs. WHAT AM I MISSING OR DOING WRONG? please help


I have a ATHLON X2 DUAL CORE QL-65 PROCESSOR
64- bit operating system
windows 7 home premium gateway laptop


My System SpecsSystem Spec
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21 Aug 2010   #2
Petey7

Windows 7 Professional SP1 64-bit
 
 

Are you sure you have a RealTek sound card? Can you provide the exact model number of the computer? If it is not RealTek, someone here will find the right drivers for you.
My System SpecsSystem Spec
21 Aug 2010   #3
Aphelion

Windows 7 Home Premium
 
 

What is the model number of your Gateway laptop, are you 100% sure it has a Realtek audio chip? Realtek is not a generic driver, they're the hardware/audio chip manufacturer. Not all computers use the same hardware.

If it is Realtek hardware, try installing the drivers twice.
Install once, reboot then install again.

Ap

Oops.... sorry Petey, your post wasn't there when I started typing.
My System SpecsSystem Spec
.

21 Aug 2010   #4
1234

Windows 7
 
 

thanks for the quick responses. well the product id is 00359-0EM-8882475-61005
and Im not sure if its the generic driver. I have conextant on here on here by default. But it worked with vista b4 i upgraded so i would imagine it would work with 7 too rite? i just want an alternative to conextant because it doesnt sound good to me in comparisonto when i did have realtek.

OH WAIT, FOUND THE MODEL NUMBER. MS2274
My System SpecsSystem Spec
21 Aug 2010   #5
fireberd

Windows 10 64 bit
 
 

If you have a "Connextant" audio chip now, you can't install a RealTek or IDT sound driver. As noted they are hardware specific.
My System SpecsSystem Spec
21 Aug 2010   #6
1234

Windows 7
 
 

so there is no alternative with a better sound? or even maybe an all around equalizer to make the sound better? i just got some studio monitors. krk rokit 6s, they have to be put to good use!
My System SpecsSystem Spec
21 Aug 2010   #7
Petey7

Windows 7 Professional SP1 64-bit
 
 

I'm looking high and low, but for the life of me I can not find where Gateway ever had a MS series. Is there any other number on the computer that might might be model number.
My System SpecsSystem Spec
21 Aug 2010   #8
1234

Windows 7
 
 

its a gateway nv5 series. 2 i believe. sorry for not mentioning earlier
My System SpecsSystem Spec
21 Aug 2010   #9
Petey7

Windows 7 Professional SP1 64-bit
 
 

One more question, which I should have asked in my first post. Do you have 32-bit or 64-bit Windows 7? If you are unsure, right click Computer in the start menu, and click properties. It will be listed under System.
My System SpecsSystem Spec
21 Aug 2010   #10
1234

Windows 7
 
 

64 bit
My System SpecsSystem Spec
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 REALTEK HD AUDIO will NOT install




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