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Windows 7: No Sound from HDMI Port after installing ATI Radeon 5750 graphics card

08 Sep 2010   #11
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Also, please look in device manager and see if you have a yellow warning.


My System SpecsSystem Spec
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08 Sep 2010   #12
Sun Moon Stars

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
Also, please look in device manager and see if you have a yellow warning.
Nope...

OK, will reply again once I've tried these things. In the event my card is defective, I bought from Best Buy... do you think they'll replace it?
My System SpecsSystem Spec
08 Sep 2010   #13
Sun Moon Stars

Windows 7 Home Premium 64bit
 
 

Well, I cleaned the contacts, made sure the extra power chord was connected, and re-ran the installation, and still nothing. I suppose the next step is to call Best Buy and ask about warranty information?
My System SpecsSystem Spec
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08 Sep 2010   #14
Aphelion

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Sun Moon Stars View Post
Well, then, here's something curious. When I downloaded Catalyst Suite again, and went through to Custom install, there was never an option to download an HDMI driver for some reason. Look here, these are all the options I got:

There's an ATI HDMI device available from Realtek.

Realtek

After you accept the download agreement you will see the driver at the bottom of the Realtek driver listing. ATI HDMI Device (in red).

Ap
My System SpecsSystem Spec
09 Sep 2010   #15
Sun Moon Stars

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Aphelion View Post
Quote   Quote: Originally Posted by Sun Moon Stars View Post
Well, then, here's something curious. When I downloaded Catalyst Suite again, and went through to Custom install, there was never an option to download an HDMI driver for some reason. Look here, these are all the options I got:

There's an ATI HDMI device available from Realtek.

Realtek

After you accept the download agreement you will see the driver at the bottom of the Realtek driver listing. ATI HDMI Device (in red).

Ap
Problem solved... thanks so much!
My System SpecsSystem Spec
09 Sep 2010   #16
Aphelion

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Sun Moon Stars View Post
Problem solved... thanks so much!
Hey, glad it worked... you never know.

The Realtek audio drivers must not include the HDMI port device for the ATI HDMI drivers to hook into, but that's just a guess.

Ap
My System SpecsSystem Spec
Reply

 No Sound from HDMI Port after installing ATI Radeon 5750 graphics card




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