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Windows 7: Coprocessor

23 Sep 2010   #11
JDobbsy1987

Windows 8.1 Pro x64
 
 

Did you get an installation wizard for the sound drivers or did it just unpack the files?


My System SpecsSystem Spec
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23 Sep 2010   #12
cdgemor

Windows 7
 
 

not sure what u mean
My System SpecsSystem Spec
23 Sep 2010   #13
JDobbsy1987

Windows 8.1 Pro x64
 
 

After you downloaded the .exe for the sound driver and ran it, 2 things happen:

1. The .exe file will extract itself (the exe will more than likely extract itself to... c:\SWSETUP\)
In that folder you will have folders named like this:
SP44940
SP45166
2. An installation wizard will open asking you things like accepting the terms and conditions/license agreement with a series of pages that you would just click Next on.

After you ran the .exe did you actually get the installation wizard?
My System SpecsSystem Spec
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23 Sep 2010   #14
cdgemor

Windows 7
 
 

Yes I did & even though they are installed on the computer the problem still persist. Tell me though, would installing a windows XP remove this problem?
My System SpecsSystem Spec
23 Sep 2010   #15
JDobbsy1987

Windows 8.1 Pro x64
 
 

Try having a look at the following link, 2nd post being the area to read, Although HP does not officially support windows 7 on your laptop (hence not having 'Windows 7' Drivers on their site) the 2nd post may be of help.

http://h30434.www3.hp.com/t5/Operati...ps/td-p/236034

Just encase you were not aware, the coprocessor is the chipset driver.

The above link has links to the chipset and audio drivers (for vista) but based on the SP number they are different to the ones you have downloaded.

Worth a try

Hopefully this will help.
My System SpecsSystem Spec
23 Sep 2010   #16
cdgemor

Windows 7
 
 

Thnx again for ur help. I will inform u of the response.
My System SpecsSystem Spec
23 Sep 2010   #17
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).
My System SpecsSystem Spec
23 Sep 2010   #18
JDobbsy1987

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by stormy13 View Post
cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).
I have never seen this software before, i have just downloaded it, this is ace!!

I'm sure i will find this very useful
My System SpecsSystem Spec
23 Sep 2010   #19
cdgemor

Windows 7
 
 

Quote   Quote: Originally Posted by stormy13 View Post
cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).
Thank u for ur response Stormy 13;975381. earlier I did not get through so I reformatted the laptop. I have not updated the drivers yet so I will meticulously follow your expert advice.
Regards
Cdgemor
My System SpecsSystem Spec
23 Sep 2010   #20
cdgemor

Windows 7
 
 

Quote   Quote: Originally Posted by cdgemor View Post
Quote   Quote: Originally Posted by stormy13 View Post
cdgemor the problem is that that driver set is too new for your laptop and as a result there is no support for it in the drivers. You need to find out which Nvidia chipset is on the motherboard (from what I can find, it has the 72/7300 Go video), but HP doesn't like to make it easy with the specs for most of their laptops.

That said grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of the Motherboard tab. Hopefully it will show enough info to point you to which chipset driver to use (and will hopefully work with the laptop version of the chipset).
Thank u for ur response Stormy 13;975381. earlier I did not get through so I reformatted the laptop. I have not updated the drivers yet so I will meticulously follow your expert advice.
Regards
Cdgemor
Can u tell me how to find the Motherboard tab please?
My System SpecsSystem Spec
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