Window 7 audio not working please help !!

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  1. Posts : 104
    Window 7 Ultimate 64bit
       #1

    Window 7 audio not working please help !!


    Hi i'm running window 7 version 6.1 (Build 7600)
    The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
    help please ? any idea ?

    My system information;

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MTHUANLE-PC
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Mthuanle-PC\M.thuanle
    Time Zone AUS Eastern Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 4.00 GB
    Available Physical Memory 2.71 GB
    Total Virtual Memory 8.00 GB
    Available Virtual Memory 6.62 GB
    Page File Space 4.00 GB
    Page File C:\pagefile.sys

    Additional information about my Audio


    Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
    Audio Playback : Speakers (VIA High Definition A
    Audio Playback : SPDIF Interface (TX1) (VIA High
    Audio Playback : Digital Output Device (HDMI TX0
    Audio Playback : Microsoft Sound Mapper
    MIDI Output : Microsoft GS Wavetable Synth
    MIDI Output : Microsoft MIDI Mapper
    Mixer Device : Speakers (VIA High Definition A
    Mixer Device : SPDIF Interface (TX1) (VIA High
    Mixer Device : Digital Output Device (HDMI TX0
    Attached Thumbnails Attached Thumbnails Window 7 audio not working please help !!-my-destop.png  
      My Computer


  2. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #2

    hi and welcome to the forums :)
    what speakers are you using and what type of connection do you use?
      My Computer


  3. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #3

    go to this site Microsoft Fix it Solution Center
    Diagnose and repair sound playback problems automatically
    and use the Diagnose and repair sound playback problems automatically
    see if this helps to begin with:)
    Attached Thumbnails Attached Thumbnails Window 7 audio not working please help !!-brys-fixit.png   Window 7 audio not working please help !!-brys-fixit2.png  
      My Computer


  4. Posts : 104
    Window 7 Ultimate 64bit
    Thread Starter
       #4

    hi ! nice to be here
    im using Logitech X-530 and what do you mean what type of connection do i use ?
      My Computer


  5. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #5

    ipodtouchme said:
    hi ! nice to be here
    im using Logitech X-530 and what do you mean what type of connection do i use ?
    the connection to the speakers a usb plug? a mini 3.5 jack plug?(headphone type)
      My Computer


  6. Posts : 104
    Window 7 Ultimate 64bit
    Thread Starter
       #6

    i already did that yesterday still no work
      My Computer


  7. Posts : 104
    Window 7 Ultimate 64bit
    Thread Starter
       #7

    Im using the jack 3.5 point at the back of my mother board
      My Computer


  8. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #8

    ipodtouchme said:
    Hi i'm running window 7 version 6.1 (Build 7600)
    The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
    help please ? any idea ?

    My system information;

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MTHUANLE-PC
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Mthuanle-PC\M.thuanle
    Time Zone AUS Eastern Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 4.00 GB
    Available Physical Memory 2.71 GB
    Total Virtual Memory 8.00 GB
    Available Virtual Memory 6.62 GB
    Page File Space 4.00 GB
    Page File C:\pagefile.sys

    Additional information about my Audio


    Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
    Audio Playback : Speakers (VIA High Definition A
    Audio Playback : SPDIF Interface (TX1) (VIA High
    Audio Playback : Digital Output Device (HDMI TX0
    Audio Playback : Microsoft Sound Mapper
    MIDI Output : Microsoft GS Wavetable Synth
    MIDI Output : Microsoft MIDI Mapper
    Mixer Device : Speakers (VIA High Definition A
    Mixer Device : SPDIF Interface (TX1) (VIA High
    Mixer Device : Digital Output Device (HDMI TX0
    in computer management click on view and click on show hidden devices and see if any red crosses are there
      My Computer


  9. Posts : 104
    Window 7 Ultimate 64bit
    Thread Starter
       #9

    brianzion said:
    ipodtouchme said:
    Hi i'm running window 7 version 6.1 (Build 7600)
    The past week i have been trying to fix my audio i had try everything eg; reformatting,bios reset,installing-uninstalling different drives. i been using this computer for a good year until i install a new hard drive, which made my computer without any sound even the audio says it working, the only sound i hear is a dead radio with out any signal. I install every driver i can find from the old to the latest right now i am running "VIA high definition audio" which is the motherboard latests driver ...... this is making me stressing my *** off
    help please ? any idea ?

    My system information;

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name MTHUANLE-PC
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, 2670 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0410, 11/20/2008
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Mthuanle-PC\M.thuanle
    Time Zone AUS Eastern Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 4.00 GB
    Available Physical Memory 2.71 GB
    Total Virtual Memory 8.00 GB
    Available Virtual Memory 6.62 GB
    Page File Space 4.00 GB
    Page File C:\pagefile.sys

    Additional information about my Audio


    Device Audio : ASUSTeK Computer 82801J (ICH10) HD Audio Controller
    Audio Playback : Speakers (VIA High Definition A
    Audio Playback : SPDIF Interface (TX1) (VIA High
    Audio Playback : Digital Output Device (HDMI TX0
    Audio Playback : Microsoft Sound Mapper
    MIDI Output : Microsoft GS Wavetable Synth
    MIDI Output : Microsoft MIDI Mapper
    Mixer Device : Speakers (VIA High Definition A
    Mixer Device : SPDIF Interface (TX1) (VIA High
    Mixer Device : Digital Output Device (HDMI TX0
    in computer management click on view and click on show hidden devices and see if any red crosses are there
    theres no red crosses
    Attached Thumbnails Attached Thumbnails Window 7 audio not working please help !!-comp.png  
      My Computer


  10. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #10

    do you use realtek hd audio manager6.0.1.5898 ? as in the png
    Attached Thumbnails Attached Thumbnails Window 7 audio not working please help !!-brys-realtek.png  
      My Computer


 
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