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Windows 7: SB Audigy SE - Not Working in Windows 7

30 Oct 2010   #11
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

The best option now is to remove what you have on and run a manual check for Windows updates. Use the "custom" not "express" option and check on the optional updates for hardwares and softwares to see if the updates will match the correct set.

Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.

If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.


My System SpecsSystem Spec
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30 Oct 2010   #12
redjeep

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
The best option now is to remove what you have on and run a manual check for Windows updates. Use the "custom" not "express" option and check on the optional updates for hardwares and softwares to see if the updates will match the correct set.

Typically the web updater part of the installer will see the correct drivers go on when running the installer. The other thing that would explain the new card not working if you are no longer seeing yellow marks is the need to go into the Control Panel>Sound and set the default playback device if found other then the card as well as the audio console launcher's mixer.

If you didn't get into a bad replacement card and everything else seems to be installed correctly the configuration as well as going over the WMPlayer wizard should get the sound working.
Updates done, but I still have the yellow triangle with the exclamation mark on my sound card in device manager. I get the same results when I went and bought a new different card, I keep getting the same message

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
My System SpecsSystem Spec
30 Oct 2010   #13
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

At past times when there was any headache getting the drivers and application on for the different model series by Creative I would wipe what was on totally and restart a few times even before going to install from the cd or download off their support site. Once the installer is running then the new hardware found message is commonly seen.

The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.

One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution

That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.

Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
My System SpecsSystem Spec
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31 Oct 2010   #14
redjeep

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
At past times when there was any headache getting the drivers and application on for the different model series by Creative I would wipe what was on totally and restart a few times even before going to install from the cd or download off their support site. Once the installer is running then the new hardware found message is commonly seen.

The right click on the DM items never seemed to work out while the web installer should see the card right away if good and proceed to install the correct drivers without any yellow marks to find later. The updates are first downloaded into a designated folder for keeping onhand and installed from there where you can fall back to that when browsing with the right click option if a driver gets knocked out not before they are first on and initialzied.

One thing found that matches the idea of completely removing the drivers and registry entries for them followed by full system restarts to clear any still loaded is Code 39 Error Resolution

That reference has several branch offs to other definitions to cover typical registry errors usually seen with a bad download or bad install. Here ir used to be a problem seen more often with XP then Vista or 7 as far as getting the drivers to take and installing the audio console laucher and volume control panel shortcut made from that.

Follow the steps seen there and remember to reboot as you go along. It's usually a minor reg value hanging things up where the restart inbetween each step suddenly sees the web installer/updater get things going unless the new as well as original card are both bad to begin with having the first quit and the new one defective. Besides any registry errors a pair of bad cards can gum up the works too and explain the constant error unless you have a bad slot on the board itself.
Night, thanks, tried the above, but I did not have any UpperFilters and LowerFilters values to delete?

I'm starting to think that my only opition is to do a windows repair??
My System SpecsSystem Spec
31 Oct 2010   #15
redjeep

Windows 7 32bit
 
 

Ok, not sure if this is going to work, but I think Im going to try a PCI express sound card, it more money, but its worth a try.

Anybody have any comments??
My System SpecsSystem Spec
31 Oct 2010   #16
rhuds13

W7 Prem 64 on Dell, Home Build W7 Pro 64 1drv, XP Pro 1 drv
 
 

Try (RevoUninstaller) it may help to look for and remove left over files. Then try just installing the drivers for Vista and not Win 7. The Vista drivers worked fine for me with other installs.
My System SpecsSystem Spec
31 Oct 2010   #17
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

I was going to suggest a wipe of the drivers not the present Windows installation and trying out the downloads available for the previous version which is still compatible. On the other hand it can take a few extra attempts at times as well as making sure you see a full system restart for each step of the way to insure a full uninstall has taken place.

The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.

If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
My System SpecsSystem Spec
01 Nov 2010   #18
redjeep

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by rhuds13 View Post
Try (RevoUninstaller) it may help to look for and remove left over files. Then try just installing the drivers for Vista and not Win 7. The Vista drivers worked fine for me with other installs.
Hi, thanks for the reply, I have tried what you are saying using the Revo, but still not luck, not even having it run in Vista mode
My System SpecsSystem Spec
01 Nov 2010   #19
redjeep

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
I was going to suggest a wipe of the drivers not the present Windows installation and trying out the downloads available for the previous version which is still compatible. On the other hand it can take a few extra attempts at times as well as making sure you see a full system restart for each step of the way to insure a full uninstall has taken place.

The older Audigy 2 series cards saw some problems there at times where you had to fight to get to take. But that was also seen with older installers. And then suddenly all went on well.

If you bought the new card retail you should have both an XP and Vista cd included with the card unless they finally have added one for 7 in. Generally the installer on disk will get everything going without fuss already being the correct app and drivers for that model series card.
Night, I'm not sure of what your saying here? Believe me, I have been at this for over a month now, with emails back and forth to Creative, nothing has worked. I think its a problem with my windows 7 installation, but who knows........
My System SpecsSystem Spec
01 Nov 2010   #20
redjeep

Windows 7 32bit
 
 

Guys, this is driving me crazy, I have my Windows 7 all setup the way I want it, took lots of time, I dont want to do a another fresh install, can someone please help me..................
My System SpecsSystem Spec
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 SB Audigy SE - Not Working in Windows 7




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