"no audio output device installed" please help


  1. Posts : 1
    Windows vista
       #1

    "no audio output device installed" please help


    Hiya, so my problem is that i have no sound, haven't had for a while now.
    When i hover over the speaker icon it says "no audio output device installed".
    I've tried going to device manager and beside where it says "Realtek AC'97 Audio" is a yellow triangle with an exclamation mark inside. I have tried clicking update driver software and scan for hardware changes.
    I have been googling this problem for ages to try and find a solution but anything i can find doesn't work. If anybody could give me any suggestions on what might be wrong and how to fix it i'd really appreciate it.

    I don't know much about the computer, it was given to me and i'm not much of a computer wiz. But if you need to know anything i will try to answer.

    Thanks.
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    Hi Jodie :)

    Are you running Vista or Win7? What version?

    In the 'start search' box type dxdiag. When the icon shows up at the top of the list, click on it to open it. Next let it download a .txt file
    Click the "Save all information" button. A little icon that looks like a notebook page will be put on your desktop. Copy and paste the information from that log and post it in this topic.
      My Computer


  3. Posts : 88
    W7 7127 X64
       #3

    Have you run windows update? usually it will download the software and drivers for any hardware that doesnt have a driver with it.
      My Computer


  4. Posts : 7
    windows 7
       #4

    Hello,
    i have the same problem.
    ------------------
    System Information
    ------------------
    Time of this report: 7/4/2009, 16:24:55
    Machine name: IBM
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7260) (7260.win7_rtm.090612-2110)
    Language: Lithuanian (Regional Setting: Lithuanian)
    System Manufacturer: IBM
    System Model: 266871G
    BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for IBM ThinkPad
    Processor: Intel(R) Pentium(R) M processor 2.00GHz, ~2.0GHz
    Memory: 2048MB RAM
    Available OS Memory: 2046MB RAM
    Page File: 750MB used, 3342MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7260.0000 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI MOBILITY RADEON X300
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x5460)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_5460&SUBSYS_056E1014&REV_00
    Display Memory: 830 MB
    Dedicated Memory: 63 MB
    Shared Memory: 767 MB
    Current Mode: 1400 x 1050 (32 bit) (50Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: MS_0000
    Native Mode: 1400 x 1050(p) (50.000Hz)
    Output Type: Internal
    Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
    Driver File Version: 7.14.0010.0630 (English)
    Driver Version: 8.561.0.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 12/1/2008 20:29:34, 4033536 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-1720-11CF-D271-6425A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x5460
    SubSys ID: 0x056E1014
    Revision ID: 0x0000
    Driver Strong Name: oem5.inf:ATI.Mfg:ati2mtag_M22:8.561.0.0ci\ven_1002&dev_5460
    Rank Of Driver: 00F62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description:
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
      My Computer


  5. Posts : 38
    Windows 7 Ultimate
       #5

    i am having the same exact problem even after i downloaded all the updates for my sound blaster audigy se
      My Computer


  6. Posts : 19
    Windows 7 build 7201 x86, Windows XP Professional SP3
       #6

    i had that problem when windows 7 was in its earliest beta stages.
    eventually around build 7100 realtek put out an update (through MS update) and it 100% fixed the problem. and ever since that i kept upgrading the builds to now where i have 7201
    I did notice, however, that when i did a clean install of 7201, 7264 and probably everything in between, that I couldn't get the driver anywhere and gave up after pretty much months from searching early on

    check this out if i better explained it, or if anyone has any solution to it:
    Weird issue with Upgrading vs. Clean Installation
      My Computer


  7. Posts : 287
    7600x64 RTM
       #7

    My HT Omega Claro Plus is kicking azz in all builds .....

    Has drivers out for w7 both flavors 86 64...also has the newest cmedia "oxygen" chip..just a hint for those shopping for a new card. Hope u above get ur problems sorted, though!
      My Computer


  8. Posts : 429
    Windows 7 Professional x64
       #8

    Tried latest drivers from Realtek yet?

    big link: Realtek

    tinyurl: TinyURL.com - shorten that long URL into a tiny URL
      My Computer


  9. Posts : 3
    Windows 7 RC 7100
       #9

    Try Going to your start menu and serching windows update and update there and all of your drivers should be succsessfuly downloaded. You may have to restart once or twice but thats fine. And WOULA your sound should work beautifuly!! Trust mea i had the same exact problem. It really frusterated me!! But try this out, if you havent already!
      My Computer


  10. Posts : 19
    Windows 7 build 7201 x86, Windows XP Professional SP3
       #10

    Muffinz413 said:
    Try Going to your start menu and serching windows update and update there and all of your drivers should be succsessfuly downloaded. You may have to restart once or twice but thats fine. And WOULA your sound should work beautifuly!! Trust mea i had the same exact problem. It really frusterated me!! But try this out, if you havent already!
    if your specs are correct tho, you're using build 7100, and like i said in the message i made like a month ago, it stopped being in windows update sometime.
    unforunately i just realized i've got conexant hd audio.

    my xp driver is the same, so the big question is, can someone running an older build w/ the same audio card send you that driver???
    or in my case can i save this version that is working on older builds and use it on newer ones?
    Last edited by Chaytik Chiken; 08 Jul 2009 at 13:17. Reason: update
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:25.
Find Us