Sound gone


  1. Posts : 8
    Windows 7 64
       #1

    Sound gone


    This afternoon, I tried to listen to a local radio show on their stream, and I got no sound. I figured it was the player they have on the site, but then I tried to listen to another streaming radio show that uses Windows Media Player for Mp3s The player opens, the indicator starts moving, but no sound. I checked the volume control on the player - OK. I checked the speaker icon on the taskbar, and the green level line is going up and down, but I'm getting no sound. I tried some files on my hard drive, no sound. Real Player, no sound. All of them open and indicate there's a file being played, but I get no sound through the laptop speakers.

    This make any sense to anyone?
      My Computer


  2. Posts : 80
    Windows 7 Ultimate 64 bits
       #2

    Hi JonFrum. You should check if the sound card drivers are installed, maybe someone unistalled them.
      My Computer


  3. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #3

    Check to make sure you haven't muted your sound.
    Attached Thumbnails Attached Thumbnails Sound gone-capture.jpg  
      My Computer


  4. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #4

    Ensure that you have the correct device enabled.
    Attached Thumbnails Attached Thumbnails Sound gone-sound.jpg  
      My Computer


  5. Posts : 184
    Windows 7 Home Premium X64 SP1
       #5

    Do you have an 'actual' volume control anywhere on the laptop - like a wheel ? I had one on my last lappie - must have caught it one day and accidentally turned it down - didn't even know it was there! I had no sound for a few days until I found it. Doh!
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    Yeah, I have a Dell with an external button mute.
      My Computer


  7. Posts : 8
    Windows 7 64
    Thread Starter
       #7

    The sound is not muted - it's a laptop, no sound card, no external volume knob - I ran the audio troubleshooting app from MS and it didn't find a problem.
      My Computer


  8. Posts : 544
    Windows 10 Home, 64 bit
       #8

    Did you recently install new software? Can you perform a system restore to the last time sound was working correctly?

    You're talking about a laptop, right? So there are no speaker cables to be plugged in--correct? I had a similar situation, and lo and behold, I tried everything. Then I looked at the back of the computer case--I had moved the computer a bit and the plug to the sound card simply came undone.
      My Computer


  9. Posts : 1,927
    Windows 7 Home Premium 64 bit SP1
       #9

    Go into Control Panel. select Hardware and Sound, then select Manage Audio Devices under Sound. See what the default is under playback and let us know.
      My Computer


  10. Posts : 8
    Windows 7 64
    Thread Starter
       #10

    I restarted in Safe Mode and got the sound back eventually. I still don't know what caused the problem. Thanks for the suggestions.
      My Computer


 

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