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Windows 7: no speakers or headphones are plugged in

19 Dec 2010   #21
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Have you tried un-seating and re-seating the sound card in it's slot? Maybe remove it boot and shut down then install it again and re-boot? Have you looked for this card in your device manager ? Try this first right click on Computer then left click on Manage then left click on Device Manager then dbl left click on Sound controller.
Do you see the device there and if so try updating the driver there or even uninstalling it completely then re-booting and let Windows re-install it for you.


My System SpecsSystem Spec
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19 Dec 2010   #22
babo

Windows 7
 
 

OMG!!!! ???? it says something like, the best update is already installed
OMG
My System SpecsSystem Spec
20 Dec 2010   #23
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

OK so device manager show the sound card and the sound card shows the correct driver. Left click on Start got to Control Panel and left click then left click on Hardware & Sound then click on Manage devices and tell me what it says. Then click on Adjust System Volume and tell me if the levels are muted or low while playing a cd. Thanks
My System SpecsSystem Spec
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20 Dec 2010   #24
babo

Windows 7
 
 

It says ATI HIGH DEFINITION AUDIO DEVICE
about the second step, of controlling the sound, where can I see it?
My System SpecsSystem Spec
20 Dec 2010   #25
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Go through the previous steps to get to Hardware and Sound and then click on Adjust system Volume. Play with this setting while a cd or music files are playing and you should see the adjustable volume levels and with the volume levels set at middle setting you should also see a bouncing audio signal indicator.
My System SpecsSystem Spec
20 Dec 2010   #26
babo

Windows 7
 
 

the point is that when I do what u say, it says there is no audio device, installed

and btw, when i try to pplay songgs in windows media player it doesnt let me
it says, windows media player cant play the song, cause of a problem with audio device
My System SpecsSystem Spec
22 Dec 2010   #27
babo

Windows 7
 
 

??? any helP????
My System SpecsSystem Spec
22 Dec 2010   #28
1Bowtie

Windows 7 Home Premium 64 bit
 
 

Did you install the chipset drivers from AMD.com, you can't have sound if you don't install the chipset driver first
My System SpecsSystem Spec
22 Dec 2010   #29
babo

Windows 7
 
 

I suppose they are installed, becasue I only have changed windows, didnt touch cp, I had vista before,m and no problem. I just installed win 7.

I heard the problem is maybe related with BIODS, any clue?
thanks
My System SpecsSystem Spec
22 Dec 2010   #30
1Bowtie

Windows 7 Home Premium 64 bit
 
 

Even though you install over Vista you most likely still need to install drivers for Win 7, this is a common problem if you want the sound to work reinstall the chipset drivers
My System SpecsSystem Spec
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 no speakers or headphones are plugged in




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