New
#21
Have you tried un-seating and re-seating the sound card in it's slot? Maybe remove it boot and shut down then install it again and re-boot? Have you looked for this card in your device manager ? Try this first right click on Computer then left click on Manage then left click on Device Manager then dbl left click on Sound controller.
Do you see the device there and if so try updating the driver there or even uninstalling it completely then re-booting and let Windows re-install it for you.