system crash/freeze/restart while playing audio


  1. Posts : 6
    Windows 7 Ultimate 32 bit
       #1

    system crash/freeze/restart while playing audio


    Hi,

    Whenever I play music, the system crashes. This has been happening the past 2 months and is very annoying since I am used to continuous music.

    The memory.dmp file is uploaded here -

    Megashares - Drag. Drop. Yup. The first site to provide FREE file hosting with drag n drop support.

    Hope someone can throw some light over this tragic situation.

    Thank you,

    thezyklon
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 6
    Windows 7 Ultimate 32 bit
    Thread Starter
       #3

    Hi,
    My apologies for the lack of information.
    System specs
    Windows 7 Ultimate 32bit Retail
    Originally the laptop had Vista home installed.
    I installed Windows 7 more than 6 months ago and everything was fine for while. About 2 months ago, everytime I played music the system crashed after a few seconds of play.
    Tried many things but to no avail. Finally, about 2 weeks ago I formatted the hard disk and did a fresh install of Windows 7. But the problem persists. It is not a Blue screen(system restarts when the option is turned on, otherwise it freezes). There is no minidump folder in Windows directory but there is a Memory.dmp file that is quite large.

    I bought my laptop(Toshiba Satellite L310) new in August 2009 - almost a year and a half ago.
    Core 2 Duo 2.0 Ghz 2.0Ghz
    4 Gb Ram

    Hope all this info helps.The Memory.dmp file is too large to put up(39.6mb zipped 224mb unzipped)
    I have given the link to the unzipped file it in the previous post.
    Here is the link to the .rar file.

    my Memory.dmp file

    I would appreciate any help at all.

    Thank you

    thezyklon
    Last edited by thezyklon; 08 Feb 2011 at 05:17.
      My Computer


  4. Posts : 6
    Windows 7 Ultimate 32 bit
    Thread Starter
       #4

    Hi,
    I increased the pagefile size and finally got the crash dump file.
    Here it is for your perusal.

    Cheers
    thezyklon
      My Computer


  5. Posts : 6
    Windows 7 Ultimate 32 bit
    Thread Starter
       #5

    Hi there,
    I have tried some stuff (updating some drivers) but still the same problem persists.
    Here is the latest crash dump.


    Thank you

    thezyklon
    system crash/freeze/restart while playing audio Attached Files
      My Computer


  6. Posts : 6
    Windows 7 Ultimate 32 bit
    Thread Starter
       #6

    more dump files after trying everything...
    system crash/freeze/restart while playing audio Attached Files
      My Computer


  7. Posts : 6
    Windows 7 Ultimate 32 bit
    Thread Starter
       #7

    Doesn't anybody reply out here?
      My Computer


 

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