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Windows 7: Problem I am having after upgrading from XP Home

07 Mar 2011   #1
CrockSmoke

Windows 7 32bit
 
 
Problem I am having after upgrading from XP Home

hi guys, i know i just joined but im having a really hard time with this, and i feel like ive tried everything i can think of.

I updated to windows 7, and realized that my sound is not working, i tried to update the driver through device managed and it failed, i tried to install the driver i think i was supposed to download, that also failed, and ive updated windows, which also didnt solve my problem. I ran a dxdiag, and under Notes it states:
-No sound card was found. if one is expected, you should install a sound driver provided by the manufacturer.

the computer isnt brand new, so the CD (if there ever was one) is long gone.

let me know if you need any more information is needed, as im not sure what you really need


My System SpecsSystem Spec
.
07 Mar 2011   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

We need more info.

Who made the computer?

What is the make and model of your motherboard?

Does it have integrated sound (on the motherboard) or do you have a separate sound card?

If you look in Device Manager under sound, do you see any brand names?
My System SpecsSystem Spec
07 Mar 2011   #3
CrockSmoke

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
We need more info.

Who made the computer?

What is the make and model of your motherboard?

Does it have integrated sound (on the motherboard) or do you have a separate sound card?

If you look in Device Manager under sound, do you see any brand names?
1) Gateway 504grGR (old i know)

2) Integrated

3) I dont think this is the brand name, took a screen cap just to make sure.

My System SpecsSystem Spec
.

07 Mar 2011   #4
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Gateway Support - 4365*Gateway 504GR Desktop Computer

In the BIOS, make sure that your onboard audio is enabled.

Download your audio driver from here Realtek
My System SpecsSystem Spec
07 Mar 2011   #5
CrockSmoke

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by p5bdkw View Post
Gateway Support - 4365*Gateway 504GR Desktop Computer

In the BIOS, make sure that your onboard audio is enabled.

Download you audio driver from here Realtek
this worked like a charm, thanks so much
My System SpecsSystem Spec
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 Problem I am having after upgrading from XP Home




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