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Windows 7: all soud stopped working

01 Apr 2011   #1
aztezs

windows 7 ultimate x64
 
 
all soud stopped working

All my sound have stopped working. both the normal speakers and my USB headset.

the speakers just stopped working even though my computer says there is nothing wrong. hovever my USB headset gets a code 43 whenever i plug it in. also all the harware is atleast 6 months old and it all worked fine up untill erlier this week.


My System SpecsSystem Spec
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01 Apr 2011   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi have you run the troubleshooter for sound in windows 7?

Try using the Playing Audio troubleshooter to fix the problem. It checks for common problems with your volume settings, your sound card or driver, and your speakers or headphones.

Open the Playing Audio troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio playback.* If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Tips for fixing common sound problems >>> Tips for fixing common sound problems
My System SpecsSystem Spec
01 Apr 2011   #3
aztezs

windows 7 ultimate x64
 
 

Have already tried that. It doesn't find any problem
My System SpecsSystem Spec
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01 Apr 2011   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

ok right.
if you go into device manager and have a look for any red crosses / exclamation marks if there right click to go into properties and update the drivers
  • run in administrator if not already
  • type device manager in start menu search box
  • click on device manager in the results pane
  • at the top tabs left click on view
  • click show hidden devices
  • now check for any notifications
  • update drivers if needed


Attached Thumbnails
all soud stopped working-brys-snap-01-april-2011-13h18m14s.png  
My System SpecsSystem Spec
01 Apr 2011   #5
aztezs

windows 7 ultimate x64
 
 

it says i have the latest drivers installed and there is neither anything wrong whit it. only warning i get is for my usb headset whit the code 43. the headset shows up under usb devices as "unknown Device"
My System SpecsSystem Spec
01 Apr 2011   #6
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by aztezs View Post
it says i have the latest drivers installed and there is neither anything wrong whit it. only warning i get is for my usb headset whit the code 43. the headset shows up under usb devices as "unknown Device"
ok un- install this driver for the usb driver re-boot (un-plug usb while the pc is re-booting) when pc booted up and the desktop is shown plug the usb back in ( plug it back in using a different port.)
My System SpecsSystem Spec
01 Apr 2011   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

can you post the sound settings like i have in the snapshot please?


Attached Images
all soud stopped working-brys-snap-01-april-2011-13h32m00s.png 
My System SpecsSystem Spec
01 Apr 2011   #8
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

A good test also would be to connect the headset to another computer, to see if it gives the same error. If yes : probably defective.
My System SpecsSystem Spec
01 Apr 2011   #9
aztezs

windows 7 ultimate x64
 
 

i uninstalled the drivers and rebooted as you said. when i replugged the headset it started installing the drivers but then it said it couldn't recognice the usb device.

I am booting another computer up to try my headset in it


Attached Thumbnails
all soud stopped working-usbsound.jpg  
My System SpecsSystem Spec
01 Apr 2011   #10
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

good idea to test the headset it may be faulty are the speakers working with sound?
My System SpecsSystem Spec
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 all soud stopped working




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