Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Mic won't work after Win 7 install

12 May 2011   #1
Diogones

Windows 7 Professional x64
 
 
Microphone jack won't work after Win 7 install

I have an HP Pavilion dv9812us Entertainment PC that had Vista Home Premium 32-bit installed on it. I performed a fresh installation of Windows 7 Pro 64-bit on it, and ensured that all Windows Updates and HP drivers were installed. Unfortunately, I do have one problem as a result of this upgrade. The mic jack does not seem to work. The built-in mic works just fine, and I've tried different mics on this and other computers, just to confirm that it wasn't a problem with the mic. However, whenever I plug the mic into the mic jack on the HP, it simply doesn't appear in the "Recording" tab under the "Sound" menu. I've checked to ensure that all disabled and disconnected devices are also visible, and I've downloaded the Realtek Audio Manager from their website. I also downloaded the latest audio drivers from HP's support site, and ran DriverMax to ensure I had the latest drivers. Yet despite this, Windows will not recognize any mics besides the built-in one.

I also found that HP does not support Win 7 on this particular model, so while I have downloaded the Vista 64-bit versions that are offered, I'm not sure if they will work with the 7 installation that I have now. I'm completely stumped - and any advice would be most appreciated!


My System SpecsSystem Spec
.
13 May 2011   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Might want to double check the model number on that HP, makes it easier to look things up. Reason for saying that is that a Google search returns a grand total of 1 result with that model number,

dv8912us - Google Search
My System SpecsSystem Spec
13 May 2011   #3
JOHN47

win7 home premium-64bit-SP1-IE9RTM
 
 

Did you try to use HP SUPPORT ASSISTANT?
My System SpecsSystem Spec
.

13 May 2011   #4
Vertex

Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
 
 

Not sure if this will help as you may have problems with your drivers. Maybe you should try plugging your mic on another jack. If you plugged it on the front pink jack, try plugging it on the rear pink jack or vice versa.

On the list of your Recording Devices, right-click an empty space and make sure that "Show Disconnected Devices" and "Show Disabled Devices" are checked.
My System SpecsSystem Spec
13 May 2011   #5
Diogones

Windows 7 Professional x64
 
 

Thanks everyone for your replies! Good dog, stormy13! Thanks for catching that typo - I fixed it now. Should have been 9812us, not 8912us! I have used the HP Update and HP Support Assistant, John47 - unfortunately with no luck - but thank you for the suggestion.

I have indeed checked the "Show Disconnected Devices" and "Show Disabled Devices" options, Vertex - an excellent idea. Sadly, there is only one mic jack - the front one. The other two front jacks are for headphones. I just find it very curious that the built-in mic works, but Windows simply will not pick up a mic attached through the mic jack. I wouldn't be surprised if it were some sort of a device driver issue with this particular HP model and the lack of Win 7 support provided for it.
My System SpecsSystem Spec
13 May 2011   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Did you remember to install the audio driver? Doesn't help much that HP lists two totally differnt audio rivers for that laptop; one Conexant and one Realtek. If you didn't and it is the Conexant, I would go with the Vista driver for it from HP (unless someone knows of a Windows 7 driver). If it is the Realtek I wold go with the latest directly from Realtek,

Latest Realtek HD Audio Driver Version
My System SpecsSystem Spec
13 May 2011   #7
Vertex

Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
 
 

If your mic should display in there, enable it first by right clicking it and choosing Properties then "use this device".

OK, right-click on the speaker icon on the side panel of the Taskbar. And choose Playback Devices, then follow the directions on the first screenshot in the left. Make sure the volume for "Microphone" is not zero or muted so adjust it to 100.

Then right-click on the speaker icon on the side panel of the Taskbar again. this time choose Recording Devices, then follow the directions on the second screenshot.

Check your mic if you hear anything.


Attached Thumbnails
Mic won't work after Win 7 install-mic-volume.png   Mic won't work after Win 7 install-recording.png  
My System SpecsSystem Spec
Reply

 Mic won't work after Win 7 install




Thread Tools




Similar help and support threads
Thread Forum
UEFI-install from USB don't work
Greetings. I have made a bootable USB-key after this guide https://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html When in post, I can select to boot from the USB-key "normal" or as a UEFI-boot If I choose "normal" it boot right away, but if I choose UEFI,...
Installation & Setup
Will 64 bit OEM key work for a 32bit OEM install?
I Built a new computer for myself a while back and gave my old one to my brother... The thing is that I installed Windows 7 Ultimate 64bit for him and I planned to get a key after the trial time was up but I never did it and he's getting tired of the reminders to activate now that the trial has run...
Installation & Setup
Will a 32-bit OEM key work with a 64-bit install?
We have a new laptop (Toshiba A665-3DV) and I was surprised to see it installed with Windows 7 Home Premium 32-BIT. I think it must be 64-bit because it has 6 Gb of RAM. Now, I can only use 3 Gb of it. Also, the graphics card is 1 Gb and I think it counts too. Now, it has a OEM sticker under it and...
General Discussion
DVD Install doesn't work
I have burnt the windows 7 rc files onto a DVD but when I restart to install it, I get the error message 'no bootable devices -- press f1 to retry or press f2 for setup'. What is going on with the dvd here, any ideas?
Installation & Setup
Can this work for install on USB?
https://www.sevenforums.com/tutorials/7943-install-windows-7-fast-without-dvd-usb-device.html?filter=Installation%20and%20Setup Would that tutorial work to install Windows 7 on a USB external drive, since the setup of windows 7 deosnt let you install on a USB, but this seems to bypass setup.
Installation & Setup
Anybody know how the Win7 install will work?
I have preordered the Win7 upgrade comming in October (I have selected the download option), will it be an iso file to burn to a dvd? And I imagine that I will have to restore the backed up image of my Vista install before I try to install the Win7 dvd made from the downloaded file when I finally...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App